People flip out on this forum about warranty work being tuned. I know a Honda tech and pretty much if they don't "flag" your vehicle your good. Even then depending on the manager they will just warranty it, they don't want the headache.
This is why I was curious how Honda viewed it. I've always been in the luxury world and the number one priority beyond profits is customer satisfaction. If we have customers that buy multiple vehicles per year and their kid likes to modify his, we wouldn't deny warranty coverage in a typical situation even if the repair in question was due to negligence or possibly the modification.
I swear techs are lazy at doing warranty work, my battery was dying before the the warranty period, like the car would barley start in super cold days, and i was only getting 10v from the battery so I took it the dealer and the one tech at the dealership just told me it was fine and it was my fault cuz im tuned, that makes no sense. Then I went to another dealership and told him the same exact thing about the battery, and he fixed it under warranty no problem.
Where I work, we use a Midtronics tester and if the battery fails, it gives us a code and we replace it. If it says charge and retest, we have to spend over an hour charging it until it either passes or fails, and tie up a bay while doing so and basically get paid about 0.2 hrs to charge it. Most guys just find a bad battery to generate a code if that happens because nobody in their right mind would spend over an hour of their time to earn 0.2 hrs. Not sure how Honda's procedure works.
That was my old vehicle. The ohearable stage 2.5 is on my 17 SiPherable stage 2 on an EX 2.0 seems like an intelligent choice
I heard arp head studs don’t make much of a difference either way but yeah I just didn’t expect it to blow so soon
I think the studs make all the difference. I replaced with factory head bolts at 12 months and 11 months later it blew again. Used arp studs the second time and it's held for over a year going strong.
If it's like the situations you described, we usually don't care and will cover it. The thingy is loose, you accidently scratched something etc and we do a "good guy honda" move and cover it anyways, we do that A LOT. But when it comes to heavy line, that's harder to get covered because Honda wants to know why it failed and if this is a quality control issue. When 1.5T engines are blowing up left and right they want to know if they need to update software or there is a major defect. We've covered "racing damage/abuse" for years, see the 8th gen Si 3rd gear grinds. The problem is the well mannered enthusiast who is looking for some help is a small percentage. Typically, the guy that blows his engine returns in 6 months with it blown up again and then blames you. It's up to the dealer to make the call. We approve stuff based on if the customer is a repeat customer for non-warranty work and the general attitude of the customer. Why would we go above and beyond for a customer who has never made any purchases from us and is super hostile to deal with?
Thank you for the insight. I guess I didn’t realize the sheer amount of modified vehicles you guys must see on a regular basis..and I agree, our industry is rife with d-bag customers looking for a free lunch that they should be paying for themselves.
