First time Dealership tips?

87elco

Senior Member
First Name
Tj
Joined
Oct 24, 2018
Threads
26
Messages
1,233
Reaction score
486
Location
Jersey/Virginia
Vehicle(s)
1987 el camino ls swap, 18 civic 6speed, 86 Porsche 911 (euro spec)
Vehicle Showcase
1
Country flag
Also never buy the first time you come in there...they always will offer you a better deal when they call you especially if you are going to another dealer or competing brand
Sponsored

 

SCOPESYS

Senior Member
First Name
Geoff
Joined
Aug 27, 2018
Threads
68
Messages
2,505
Reaction score
1,550
Location
MD
Vehicle(s)
2018 Honda Civic SI Coupe. . . . . . . .1987 Nissan Maxima Wagon. . . . . . . . . . .1987 Nissan Pulsar NX . . . . . . . . . . . . . . . . . .1987 Nissan Maxima Wagon (2nd Donor Wagon for parts)
Country flag
Also never buy the first time you come in there...they always will offer you a better deal when they call you especially if you are going to another dealer or competing brand
+1
The "I can only give you this Special Deal, if you sign now, is a load of BS"
Tomorrows deal is always better than todays !!!
 

japan617

Member
First Name
James
Joined
Dec 16, 2018
Threads
0
Messages
34
Reaction score
16
Location
Dallas, TX
Vehicle(s)
2019 Civic Sport Sedan
Country flag
I just picked up my vehicle on Friday, and can share my experience, which was totally different than the traditional walk-into-a-dealership-to-negotiate (which I will never do again).

You can get the "dealer invoice price" (supposedly, the price they pay for the vehicle, for free at carcostcanada[.com] (account creation is free, and you get 3 vehicle builds... Be warned, when you spec out the vehicle, they send your contact info to one of their partnered local dealership reps (who is willing to only take 3% above the dealer invoice price) who *will* call you. You can choose not to answer/go with them (let it go to voicemail).

But at the very least, you're armed with how much they should be making between invoice price and MSRP (typically $2000-5000). They also give you access to other members who reviewed dealerships and note how much of a discount they got at those discounts, to give you an idea of how much a dealership has historically cut from MSRP. Useful info for sure, to see if dealerships focus on low margins and high volume or not...

That said....



I just did this as well. Except I never spoke to anyone to negotiate. I just went to honda.ca and picked out all the dealerships within a 20km radius (or wherever I was willing to drive to) and got their sales contact email addresses... then created a new/anonymous email (optional) and picked a price I wanted to pay (I chose roughly 2.5%, or about $700 above dealer invoice price -- anecdotally, I copy/pasted the wrong value and ended up accidentally asking for the 3% value (+$800) lol, oh well).

So I disclosed:
  • that I had a carcostcanada report, and stated the known dealer invoice price
  • the price I was willing to pay (you can try not putting any price, and see what happens, but stating a price gives them a ballpark on what to work with). Since you can always get a dealer around you willing to go for the 3% above invoice price via carcostcanada
  • the financing rate I was going for, knowing the existing promo and the biweekly payment amounts
  • the few dealer-installed options I wanted (and how much each was)
  • that I knew the fees that were unavoidable (freight, air, tire, PPSA), however, I wasn't willing to pay exorbitant 'administrative fees' (documentation fees, "admin fees", etc)
Note: the only additional fees on the quote (the only dollar values I didn't already state) were exactly what I stated, with the exception of wheel locks. blah :p
So you know...

  • Ontario Tire Stewardship - $30
  • Air Conditioning Tax - $100
  • Freight & ADV Civic/ CR-Z - $1655
  • OMVIC Fee - $10
  • Wheel Locks - $85

Then I told them I had to make a decision within a few days, so I would contact whoever provided me with the best QUOTE.

The idea is that this is a no-nonsense way of getting a sales guy to put in one offer. And technically, you can pit them against each other if you get multiple favourable offers quick enough. (One guy was willing to match the price, and give a decent discount off the corrosion package)

Out of the 12 dealerships I contacted, 8 replied.
- 4 said, call and we'll talk. Pass
- 3 said they would settle with the price I requested (did not provide a quote though)
- 1 guy (and actually the first to respond), didn't even put any words into the email, just sent a quote (lol). He beat my price, and was just over 2% above the dealer invoice price (roughly $600 above dealer invoice).

This all happened within 3 days (including over new years, as I was trying to lock in the december promo (financing rate), not knowing there was a better promo (financing rate) in January. This guy obviously wanted the extra number for his december totals for very little work.

We got enough paperwork done to seal the deal on Dec 31, and I picked up the car last Friday. Best experience ever. :)

Infact, the January promo was better than the December promo, so I asked if I could get that (after the fact) and they said yes. Woohoo, $500 more back in my pocket! (or $5 more each payment :p lol)

This was all inspired by an RFD post I read just before. (I'm not sure if I'm allowed to post other forum links, I need to check that first...)

Good luck!

Oh, also... The only issue I have with two points of japan617's post....



I would put your trade in as part of the deal. The point is to put out their best offer in one shot. Trade-ins do make the negotiations more complicated because that's two departments, but still worth asking. Infact, in your initial request, you can state two prices you are looking for, the one with trade in and the one without.


I don't think you really have power to negotiate the financing conditions, it was all very 'pre-printed'. And these end up going to HCFI (Honda Canada Finance Inc), and are not dealt with the local dealership anyway. They do the entire interest payment over the timeframe in question. Yes, you can pay it off early, but the interest is calculated in there. At 1.5% (the Jan promo rate), it's a pretty good deal. :) (though OP wasn't going to finance anyway)

Lastly, they didn't try and upsell me at all when I got to the dealership.. I expected window etching (is that still a thing? :p ), floor mats, tinting, etc.. but they didn't offer a thing, likely because I stated exactly what I wanted. I will say I picked up custom-fitted "3d floormats") from findway[.ca] for $100 (+shipping since your'e in BC). They fit perfectly! check their site out for the video of their product. Lots of recommendations from RFD.

Good points. Regarding financing, I don't know if large official dealers will try and pull a precomputed loan on unsuspecting buyers but small buy and finance lots have been rumored to do this and that can hit you quite hard.

Usually dealers low ball you with trade ins. I think it's easier for the first time buyer to deal with selling their existing car separately from buying a car because the buying process is hard enough as is. You want to focus your efforts on the OTD/financing process.
There are folks who go in focused on the monthly cost instead of the OTD and if I ran a dealership, they would be my target prospective customer, not the one who walks in with an OTD clearly in mind. PT Barnum said there is a sucker born every minute so be careful not to be taken for a ride.
 

Frozen Gnome

Member
Joined
Jan 8, 2019
Threads
0
Messages
10
Reaction score
4
Location
Northern Ontario
Vehicle(s)
2010 Honda Fit, 2015 Honda Odyssey
Country flag
This stuff is probably too old now but here goes. Yes, get your "invoice pricing", they pay less than that but it is a good starting point. The Civic is a high volume car so there isn't much profit for them and they likely aren't trying to clear them off the lot, so don't expect a massive discount like you can get on American brands. From there, calculate what you are willing to pay. Factor in any add-on's you want, keep in mind those are usually 50% profit, and figure out your "out the door" price. Get your own financing in line, even if you think you can get better from Honda. Set-up a new gmail account just for the car purchase, and use google voice if you want to stay off lists. Call up your dealers preferably mid-late morning on a weekday, ask to speak to a salesperson, and tell them what you want, what you are willing to pay OTD, and that you don't want anything else. Let them know that if they agree, you'll head down and buy today. Basically you are just asking them if they want some money. If they won't commit, or start to haggle just thank them for their time and move on down the list. This is probably the low stress way.

Otherwise, just follow the advice here: https://jalopnik.com/how-to-shop-for-a-car-without-dealers-stalking-you-fore-1796753270
 

aceaceace

Member
First Name
ac
Joined
Dec 6, 2018
Threads
1
Messages
11
Reaction score
9
Location
BC, CA
Vehicle(s)
Fit
Country flag
I'm here in BC, I've been shopping around as well. Also planning to go the financing route. Surprisingly, when I asked my bank and credit union, both of them told me to better check with the dealers directly since were likely to offer better rates.

I'm in no hurry to buy. What would be the next good sales event / season to buy?
 


Andrea

Fly-girl
First Name
Andrea
Joined
Feb 20, 2019
Threads
4
Messages
51
Reaction score
39
Location
Toronto
Vehicle(s)
2017 peice-of-crap Murano & 2019 Black Civic Sport Coupe
Country flag
I used Unhaggle to determine their cost, MSRP & what the "average Joe" pays. I ended up turning down all the extra items (I had initially requested) like mats and tires and got the lowest price out the door. Once that was obtained I called a handful of other dealerships in the area to see if they wanted my business more than the local guys. Lastly called back the local dude and see how badly they wanted my business. I personally would pay an extra $50 to have the dealer close by for repairs etc, rather than needing to drive 45min. Did that once and it was a huge PITA. Signed the papers right at the end of Feb and scored a 2019 Sport Coupe CVT for $24,890 (2% profit margin).

Now interest rates have dropped half a point and I'll get the lower one upon taking possession in a few weeks. Told them that I'd wait on the final decision for the warranties/maintenance until pick up.

Good luck!
 

CTRx

Senior Member
Joined
Feb 14, 2019
Threads
10
Messages
75
Reaction score
12
Location
Canada
Vehicle(s)
2019 Civic
Country flag
I think I am pretty close to closing a deal with the 'invoice' price + $300 which is about 1% margin for them.

It definitely helps to know your numbers and note that it is generally much harder to go below invoice in Canada as the competition is definitely a lot more limited in Canada due to our population.
 

hs786

New Member
Joined
Oct 28, 2018
Threads
0
Messages
2
Reaction score
0
Location
Toronto, Canada
Vehicle(s)
2011 Civic EX
Country flag
I understand we can negotiate on the MSRP value of the car itself. Can we also negotiate with the dealership about below items, especially the Freight or are these fixed and non-negotiable?

Freight & ADV Civic - $1655
Ontario Tire Stewardship - $30
Air Conditioning Tax - $100
OMVIC Fee - $10
 

CTRx

Senior Member
Joined
Feb 14, 2019
Threads
10
Messages
75
Reaction score
12
Location
Canada
Vehicle(s)
2019 Civic
Country flag
Those fees are not negotiable. Anything more you see than those fees, yes.
 

SCOPESYS

Senior Member
First Name
Geoff
Joined
Aug 27, 2018
Threads
68
Messages
2,505
Reaction score
1,550
Location
MD
Vehicle(s)
2018 Honda Civic SI Coupe. . . . . . . .1987 Nissan Maxima Wagon. . . . . . . . . . .1987 Nissan Pulsar NX . . . . . . . . . . . . . . . . . .1987 Nissan Maxima Wagon (2nd Donor Wagon for parts)
Country flag
#1 Advice tip.
If you have not done this before "The Dealer Dance",
:dance:
take someone with you who has, and has experience dealing with Dealers .. otherwise, be prepared to be eaten alive !!

Whatever they "offer" you, do not take it ... GO Home and think about it, and make the decision away from the Dealership.

Any "Deals" they offer you today, will still be there tomorrow, and when you get home and think about that "Great Deal", you will also probably realize it is not such a great deal after all.

And, as we all know, you are going to get Bombarded with "deals" from the Finance guy, who will try to convince you that you NEED all sorts of extra things, that will only cost you a few more dollars a month, but that will, really bump the final cost of buying the car "SKY HIGH".

Also, be warned, as soon as you give them your Credit Info, SSN etc, they will start running credit checks, and BLOW your credit score !!!
You will do far better getting a loan from anywhere else but the dealership, so if you cannot pay "Cash", get financing arranged elsewhere before you start talking about how you are going to pay for the car.

Take a LONG test drive... make sure you are sure you are getting car that you can fit in !!! SERIOUSLY - a 10 minute drive around the block is one thing, sitting in a SI for any length of time, when you are 6FT + and over 200lbs is not likely to be a pleasant experience.

Think how long it tales you to earn the $24K + INTEREST !!! for the car, then consider how long it is taking you to make a decision to spend that money .. Take your time
- do not let them RUSH you into a hasty decision.. Until you Commit to buy, YOU are in Control .. enjoy the experience and their SUCKING UP .. all that is going to change once you purchase the car, and want to bring it back for some Warranty repair !!!

Finally, get the car you want, not the one they have sitting there on Special, that they have, and is Close to what you want.

Do not even talk PRICE AT ALL , untill you have 100% decided the EXACT car that you want.


OMG .. The list goes on and on !!!

Take someone with you that is experience in Dealer Negotiations ... PLEASE !!!!
Sponsored

 


 


Top