APPLE CARPLAY KEEPS DISCONNECTING

[T_A_H]

I use Amazon music and I find that randomly it will disconnect and a reconnect fixes it

But also, it won't begin posting again music until I tap the play on the phone app

Sponsored

 

[eaglesmerlin1]

Just grabbed an iphone 8 on Wednesday night and jfc it has made my head unit freak out. Pandora doesnt connect even though if it plays fine through bluetooth. Multiple lock ups and reboots. The head unit will flash no title/song title/no title repeatedly until the headunit catches up or completely freezes.


*Disabled Carplay and still had connection issues*

 

[d1zguy]

Give this a shot

https://www.cnet.com/how-to/how-to-clear-app-cache-and-app-data-in-android-6-0-marshmallow/

You can access it by swiping down and hitting the settings slider, then apps and individually select apple car play/android auto app/process and clear the cache. Do it to all the apps.

 

[identikit]

Just an update... I've fixed most of my issues with CarPlay by deleting the Honda app. I saw that suggestion in an Apple forum and after deleting it, my phone never disconnects anymore. I still have trouble if I leave the phone plugged in between turning the car off and back on again.

 

[17CivicTypeR_Brian]

iPhone 6S Plus user here with Civic Hatch EX. No issues here. Have you tried swapping out your lightning cable?

I had the problem so I swapped cables. Same problem. Swapped cables again, same problem. Two of these are new cables BUT I'm pretty sure they're just eBay lightning cables.
Are certified cables available from 3rd party or must I get an Apple cable?

Brian

 

[dthatcher7]

I had the problem so I swapped cables. Same problem. Swapped cables again, same problem. Two of these are new cables BUT I'm pretty sure they're just eBay lightning cables.
Are certified cables available from 3rd party or must I get an Apple cable?

Brian

I recommend Anker: https://www.anker.com/products/110/197/lightning-cables
I've been using one of their cables in my 16 Civic for almost three years and never had a problem.

 

[17CivicTypeR_Brian]

I recommend Anker: https://www.anker.com/products/110/197/lightning-cables
I've been using one of their cables in my 16 Civic for almost three years and never had a problem.

I'll check it out!
I was using the first eBay cable for probably a year or so? It's just been since it got cold, or since an iOS update happened, or something. It's totally software or at least I think it is. It seems to disconnect when I hit a BUMP or if I pull away from a stop sign or downshift to 2nd. Wiggling the cable never makes it work again. Unplug the cable from phone OR from USB port and plug back in and it works (right away after it loads...). The phone indicates it's still charging.
Annoying. I hope to fix it soon!

 

[dthatcher7]

I'll check it out!
I was using the first eBay cable for probably a year or so? It's just been since it got cold, or since an iOS update happened, or something. It's totally software or at least I think it is. It seems to disconnect when I hit a BUMP or if I pull away from a stop sign or downshift to 2nd. Wiggling the cable never makes it work again. Unplug the cable from phone OR from USB port and plug back in and it works (right away after it loads...). The phone indicates it's still charging.
Annoying. I hope to fix it soon!

Yes, the current is still running so it charges but the data connection is lost and has to be reestablished by reconnecting. In addition to getting a good cable, also examine the USB port on the Civic itself to make sure there are no crumbs or lint in there.

 

[17CivicTypeR_Brian]

Yes, the current is still running so it charges but the data connection is lost and has to be reestablished by reconnecting. In addition to getting a good cable, also examine the USB port on the Civic itself to make sure there are no crumbs or lint in there.

Good call. I'll check it out. Pretty hard to see back there behind the console but I'll figure it out with the phone camera or gopro or something.

 

[hondamitch51]

I recommend Anker: https://www.anker.com/products/110/197/lightning-cables
I've been using one of their cables in my 16 Civic for almost three years and never had a problem.

Yes, I am using Anker Cables as well [Amazon] and have had no issues at all. Highly recommend!

 

[CbusHondaFan]

I was having a similar problem with CarPlay - too often I would get this message "Unable to start Apple CarPlay. When safe please confirm the USB connection". I thought my Apple cable was faulty but what fixed it for me was cleaning the tip of the cable with some isopropyl alcohol. I also cleaned the USB port on my iPhone 11 using the alcohol. Since then I haven't had any connection problems.

 

[Klamkhowder]

I'll check it out!
I was using the first eBay cable for probably a year or so? It's just been since it got cold, or since an iOS update happened, or something. It's totally software or at least I think it is. It seems to disconnect when I hit a BUMP or if I pull away from a stop sign or downshift to 2nd. Wiggling the cable never makes it work again. Unplug the cable from phone OR from USB port and plug back in and it works (right away after it loads...). The phone indicates it's still charging.
Annoying. I hope to fix it soon!

Hey man, sorry to revive an old dead issue, but did you ever solve this? I'm having an issue that is absolutely identical to what you're describing here. I've swapped out 3 different cables, including ones recommended in this thread, ive also cleaned out the lightning port on my phone and changed settings recommended in other threads to no avail.

Any advice is much appreciated.

Sponsored