Software Update Costs $140

  1. trodan

    trodan Member

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    I needed an update for my software because it was extremely buggy and the dealership said they only update for free under 30,000 miles. Otherwise it's a $140 charge...does that seem a bit ridiculous to anyone else? He explained to me that there was a special tool to update the system but i don't buy it.

    Even at that, he showed me a list of what the updates were fixing and it trips me out the fact that they would force you to pay for updates on buggy software. Can anyone attest to this?
     
  2. dc2turbo

    dc2turbo Senior Member

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    #2 dc2turbo, Mar 24, 2018
    Last edited: Mar 24, 2018
    36k*

    If it's a head unit upgrade. You can buy the USB with the update and do it yourself
     
  3. ratvarre

    ratvarre New Member

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    Are you saying you can download the image and put it on a usb flash device to do the upgrade yourself? If so, do you have a link? I’d love to avoid a tip to the dealership for this!
     
  4. dc2turbo

    dc2turbo Senior Member

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    Sorry I left a word out. You can buy the update on certain Honda oem parts online stores
     
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  5. ratvarre

    ratvarre New Member

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    Too bad. Thanks for clarifying.
     
  6. dc2turbo

    dc2turbo Senior Member

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    It's much cheaper than $140
     
  7. ibgm101

    ibgm101 Member

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    That stinks, our software sucks, while we are figuring it out, give us money.
    Doesn't seem fair to me.
    Seems to me, if you're in for an oil change, they should do it for free.
    Where can you buy the software link?
     
  8. mis3

    mis3 Senior Member

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    Real question: Is there a software update?
     
  9. ibgm101

    ibgm101 Member

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    There definitely has been software updates. I haven't needed it..... yet!
     
  10. mis3

    mis3 Senior Member

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    Don’t you wish that the headunit is a bit faster? I would assume they would fix bugs and optimized the codes. I am surprised no one talked about this in this forum.

    I will ask for the software update when I go in for my oil change (1st).
     
  11. roth91

    roth91 Senior Member

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    My 2017 Civic sedan is running build 1.F191.59

    Is this the latest version? I thought I read that someone on here is running 1.F194.30

    Every time I go to the dealership I get the same old response "there is no update available". Meanwhile my radio has been a little glitchy.
     
  12. charleswrivers

    charleswrivers Senior Member

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    #12 charleswrivers, Mar 25, 2018
    Last edited: Mar 25, 2018
    Seems shady to have to pay for a software update... as the update is to correct issues the software had when you took delivery. From PCs... to mobile devices... to things like printers/TVs/AV recievers... etc... I can't think of a time I had to pay money for an update to software/firmware. Doesn't seem legit.
     
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  13. unr1

    unr1 Senior Member

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    #13 unr1, Mar 25, 2018
    Last edited: Mar 25, 2018
    [If you are under warranty] Try to take a picture/video when it glitches and show it to them. Tell them to update the software under warranty if a newer and stable version is available.
     
  14. davidgostbo

    davidgostbo Senior Member

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    he's out of warranty over 30,000 miles
     
  15. davidgostbo

    davidgostbo Senior Member

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    Back in the days, you actually had to pay to update your iphones and ipods. Thank goodness they got rid of that though.
     
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