Service bulletin 16-022 Audio unit device update

[apollotrooper]

I just went to the dealership this morning because I kept having problems with my radio disconnecting from my iPhone while playing music or in the middle of a call. I was informed by the service manager that just this very same morning Honda released a new service bulletin regarding known problems with the radio unit. I've attached a photo of the printout. I was told that I should check back in a few weeks and hope that Honda has rolled out recall or some kind of repair.

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[bhorn]

Now we get to play the game of what magic question to ask to get the service manager to apply the update. I.e., what are the "many symptoms" that this supposedly fixes?

Also, how many new problems will the update create?

 

[tuck4x4]

This made my day. I work at a dealership, I am having it done now. Ill post if anything either good or bad happens after the update.

 

[madroxinide]

This made my day. I work at a dealership, I am having it done now. Ill post if anything either good or bad happens after the update.

Wait so this fix is available? The picture just says that a fix is in the works, so sit tight. Is this not the case?

Nevermind I see that a fix is available, but not recommended until they iron out the kinks. Thanks.

 

[inv4zn]

They probably have dealers apply to it to unsold cars sitting on lots, to make sure the display doesn't explode or something.

Kinda like how phone updates roll out in stages before fully public.

 

[hondo]

Darn, my VIN is that range. I am going in for service tomorrow, but I guess I'll have to wait to get the fix. I doubt they'll apply it tomorrow.

 

[Billy4202]

Damn, I'm at 20% oil life, would have been nice to get that, the amp fix, and this all done at the same time. Not a fan of going to the dealer just for fixes and updates like this.

 

[FLcardio]

Whoever has the update done can you post what version is now showing on the info screen?

As far as I know I had the latest version according to some other posts and haven't had any obvious audio systems issues (besides some sub rattle at high volumes) though my VIN is in that range

 

[tennis12]

I just went to the dealership this morning because I kept having problems with my radio disconnecting from my iPhone while playing music or in the middle of a call. I was informed by the service manager that just this very same morning Honda released a new service bulletin regarding known problems with the radio unit. I've attached a photo of the printout. I was told that I should check back in a few weeks and hope that Honda has rolled out recall or some kind of repair.

What is it about what issues would it fix

 

[apollotrooper]

The guy pretty much told me he didn't know when or what the fox will be and to check back in a few weeks. I took the car in because the screen kept freezing on me while using car play, and twice the back up camera remained in the display screen while I was driving forward. Hope it gives some kind of hope to those whose share the same issues. My care is a touring, I had also taken it in last month for the radio up date and I had them check the rattling subwoofer which they ended up taking the whole rear panel off and installing some sound pads that help minimize the rattles.

 

[Ben&Jen]

This is the KAHONA we have been waiting for and a SUPER GOOD START...Spoke to someone today about it. Should make more people happy now...

 

[dick w]

"a problem"--just one? LOL. Can't say as I'm surprised they don't even know what the procedure is for updating cars in the field. Also interesting that the TSB # for this is lower than the one for the surging code fix that was released back in, what, late February?

 

[Ben&Jen]

UPDATE: The dealers had this update sent to them already. They cannot install it as it is long and involved to do it. He showed the USB drive to my better half today. Honda said they are not allow to install it yet. Why..who knows, but they have it already. Anyone have a good relationship with there service manager can get it done and let us know. Please

 

[bhorn]

He showed the stick to my better half today

 

[dick w]

UPDATE: The dealers had this update sent to them already. They cannot install it as it is long and involved to do it. He showed the stick to my better half today. Honda said they are not allow to install it yet. Why..who knows, but they have it already.

Makes perfect sense. Quick: let's send out an update that can't actually be installed.

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