Tourie
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Hello,
Have any of you received this notice? I got mine dated January 2019 from Honda Canada. On some 2016-2018 Civics with the 1.5L turbo, the engine oil may become overly diluted with fuel and moisture. In my letter, it says that "As part of the update service, your engine oil will be replaced free-of charge to remove any excessive fuel or moisture, which may have accumulated in the engine." I brought my car for service and they dealership said that they are only removing 3/4 of the oil and are not changing the filter as part of the service. They said that I can opt for the full oil change but would be around $60, down from around $80.
I showed them the letter but they weren't moving their stance. Has anyone else brought their car in for this update? Was a full oil change included for free?
David
Have any of you received this notice? I got mine dated January 2019 from Honda Canada. On some 2016-2018 Civics with the 1.5L turbo, the engine oil may become overly diluted with fuel and moisture. In my letter, it says that "As part of the update service, your engine oil will be replaced free-of charge to remove any excessive fuel or moisture, which may have accumulated in the engine." I brought my car for service and they dealership said that they are only removing 3/4 of the oil and are not changing the filter as part of the service. They said that I can opt for the full oil change but would be around $60, down from around $80.
I showed them the letter but they weren't moving their stance. Has anyone else brought their car in for this update? Was a full oil change included for free?
David
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