NEW AC CONDENSER LEAKING TSB 19-091

  1. OP
    dallasjhawk

    dallasjhawk Senior Member

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    Well, the TSB warranty extension only covers 2016-2018 so the logical thinking would be they fixed the problem for the 2019 and so all replacements are the 2019 version of the condenser. of course they use the same part number online, its not the manufacturers part number, its hondas.
     
  2. samuellms

    samuellms Member

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    I got a reply from Honda, and they are willing to pay 90% of the cost to change the evaporator...
    I wonder how long my AC will hold this time..
     
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  3. SCOPESYS

    SCOPESYS Senior Member

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    EVAPORATOR leaking now !!! That's a lot of labor to replace !!! 10% sounds good !!

    Not many seem to be having EVAPORATOR issues --- either you are just unlucky, or else they somehow damaged it when they were doing all those CONDENSER changes.
     
  4. SCOPESYS

    SCOPESYS Senior Member

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    One would hope so, but as far as the part number is concerned, why when one looks that part number up on most of the Online Honda parts Dealers, do they state that the part number has been DISCONTINUED, but do not list a replacement part number.

    I guess they will get it all sorted out "Sooner or Later", just like they did (NOT) with the pre 10th Gen A/C Fiasco ;)
     
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  5. Niceshotwhatasave

    Niceshotwhatasave New Member

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    New here, and same issue as this guy, driver side blowing hotter air than passenger side. My Honda dealer had no idea what I was talking about when I walked in originally and I'm trying to figure out the best course of action. Should I call a bigger nearby dealer and see if they know the issue? If they replace the condenser under warranty would that include the refilling of the coolant under the warranty? Also, if they inspect it and tell me it's not the condenser or it's somehow not covered do I need to call Honda Corporate beforehand to try and get them to cover the cost or after the repair? And what number at Honda even deals with this? Sorry clearly a noob here.
     
  6. Socialconflicts

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    I thought i had the condenser issue but dealer said my evaporator is the issue... 15+ hour job! Thank God it's under warranty
     
  7. samuellms

    samuellms Member

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    I have evaporator leak two days ago too... I hope it is just a coincidence, but not the dealerships coming up of different reasons about the AC issues..
     
  8. matthewed

    matthewed Member

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    I'd say try to call different dealer. My dealer told me right away about the new tsb even before I mentioned anything.
     
  9. matthewed

    matthewed Member

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    Lucky you, my dealer said that the average back order is 3 weeks
     
  10. SCOPESYS

    SCOPESYS Senior Member

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    15+ Hours !!! SERIOUSLY !!! :doh:

    ( I have to wonder how long it actually took, or more to the point, how much time a tech was actually WORKING on the car )

    I'll stop now, or else I will end up saying something that will get me kicked off this forum..
     
  11. warsaws

    warsaws Senior Member

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    Not sure I understand...15 hours is the standard for that job
     
  12. SCOPESYS

    SCOPESYS Senior Member

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    I realize that that is what is documented to be the "Standard", but that is still a JOKE.
    because in practice It does not take 15+ hours to change an Evaporator in a Civic.

    Sample AC Evaporator Replacement Costs
    Below are some sample costs for replacing the AC Evaporator:

    Model Labor Parts Total
    Ford F-Series $621 – $792 $171 – $254 $792 – $1046
    Chevrolet Silverado $666 – $849 $248 – $420 $914 – $1269
    Ford Focus $666 – $849 $202 – $524 $868 – $1373
    Toyota Camry $352 – $444 $536 – $601 $888 – $1045
    Toyota Corolla $352 – $444 $536 – $601 $888 – $1045
    Nissan Altima $459 – $585 $258 – $309 $717 – $894
    Honda CR-V $234 – $298 $189 – $249 $423 – $547
    Honda Civic $234 – $298 $189 – $249 $423 – $547
    Honda Accord $234 – $298 $176 – $207 $410 – $505
    Ford Fusion $666 – $849 $202 – $524 $868 – $1373

    So for Civic $298 Labor $249 parts = $547 total

    If labor is $298, and it takes 15+ that's a labor rate of $19 / hour lol

    Seriously, it doe NOT take 15+ hours to change an evaporator in a Civic, especially when you have a fully automatic recover/re-charge station.

    Problem is, when it really HOT, and your A/C is not working, some will pay ANY PRICE to get cool !!
     
  13. frontlinegeek

    frontlinegeek Senior Member

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    Well, the evaporator only MSRPs for $188 USD so something seems a little nuts with the labor... it looks like from all the diagrams, the disassemble needed is the whole of the passenger side of the dash enough to get the blower motor out of the way. From there, it seems very similar to other Hondas as far back as early 2000 Accords. So maybe a day worst case (Which at the labor rates lately, could easily be the better part of $800)? But what sucks sometimes is going off of book. Book can save you sometimes and cheat you others.
     
  14. chiefbrody

    chiefbrody Senior Member

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    So I took mine in last week and the front seal of my compressor was leaking.

    Quote for repair was $1700. I have mechanical breakdown insurance with a $250 deductible through Geico and they agreed to pay for the compressor only ~$1200.

    Honda was recommending to replace the ac clutch and another part because they were contaminated from the leaking compressor. Geico did not want to cover them since they weren't actually broken yet.

    About 5 hours later they were finished and I only had to pay the $250 deductible + Tax = $270 for the repair.

    I talked to the service advisor for a bit and he said he doesn't know why Honda is only covering the condenser because he hasn't seen any civics with condenser problems, only compressor problems.

    The service advisor said if Honda decides to start covering the compressor on a TSB then they will pay me back the $270 I spent.
     
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  15. frontlinegeek

    frontlinegeek Senior Member

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    Is your Civic a sedan or hatch?
     
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