Rickmeister 48
Senior Member
- First Name
- Overlord
- Joined
- Jan 30, 2017
- Threads
- 195
- Messages
- 2,196
- Reaction score
- 1,123
- Location
- Newark De
- Vehicle(s)
- 2018 civic ex-t
- Vehicle Showcase
- 1
Well, got mine back today and after a ten minute drive down the road, it looked just like when I took it in two days ago. Drove right back, and the guy in the auto body department agreed they are gonna have to replace the bumper and grill after all. He showed me that the bumper is falling towards the ground and causing the stress that's making the grill pop out. THEN, the freaking service manager comes over there telling me that the problem is acceptable, there are always going to be issues and gaps and if they replace it, it might not fit right on the other side. Tells me it would pass their pre sale inspection, bla bla bla. I cussed him out and told him bull shit,that they are gonna fix it. He is the jerk that led to me getting my car bought back and I've had lots of issues with him.
He comes back and says his Honda rep won't autorize them to replace anything, they want them to take a bumper and grill off another brand new civic and fit it to my car and see if it fits any better. SMH.
So, I've had this car a week and two days and its it's in the shop for three days already and they want it back next week again. This isn't some intermitent issue they can't duplicate, its plain as day in their face and the best they can say is that its acceptable for a brand new car to look like that??
He comes back and says his Honda rep won't autorize them to replace anything, they want them to take a bumper and grill off another brand new civic and fit it to my car and see if it fits any better. SMH.
So, I've had this car a week and two days and its it's in the shop for three days already and they want it back next week again. This isn't some intermitent issue they can't duplicate, its plain as day in their face and the best they can say is that its acceptable for a brand new car to look like that??
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