PEPSIFLAME
Senior Member
- Joined
- Sep 27, 2019
- Threads
- 9
- Messages
- 281
- Reaction score
- 148
- Location
- Dallas, TX
- Vehicle(s)
- 2020 Honda Civic EX Hatchback
- Vehicle Showcase
- 1
- Thread starter
- #1
I bought a 2020 Civic EX hatchback on Saturday. Been driving it around and loving it. Monday evening, I get a call from the sales kid. He said that the price they gave me wasn't the intended price and I need to bring in $400 before they can order the rest of my add-ons (about $4500).
Now, maybe it's just me, but once a customer and the dealer's finance department have both signed the deal, it's done, right? They gave me the keys, I gave them my trade-in keys, and we parted ways. I'd have to bring it in when they have the rest of my parts, but that's it.
I'm thinking the kid made a mistake, Finance didn't know and did the deal, but now the GM is back in the office and someone's head is gonna roll. Or the kid hasn't told the GM yet and is trying to fix it before he finds out. Either way, that $400 should not be my problem, should it?
TLDR: Dealership is trying to tell me I owe them an extra $400 because they gave me the wrong price. The contract has been signed, deal is already done though.
Now, maybe it's just me, but once a customer and the dealer's finance department have both signed the deal, it's done, right? They gave me the keys, I gave them my trade-in keys, and we parted ways. I'd have to bring it in when they have the rest of my parts, but that's it.
I'm thinking the kid made a mistake, Finance didn't know and did the deal, but now the GM is back in the office and someone's head is gonna roll. Or the kid hasn't told the GM yet and is trying to fix it before he finds out. Either way, that $400 should not be my problem, should it?
TLDR: Dealership is trying to tell me I owe them an extra $400 because they gave me the wrong price. The contract has been signed, deal is already done though.
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