AC Recall Letter

Do you think they should own up and cover the failed compressor as well?

  • No, they have done enough, in fact more then other manufacturers.

    Votes: 4 3.0%
  • Hell yes, if one part is defective how can they claim the rest is any better.

    Votes: 130 97.0%

  • Total voters
    134

BestCarEver

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Honda Civic 10th gen AC Recall Letter Recall.JPG
Here is my recall letter for the AC issue. They only seem to want to cover the condenser, not the compressor and related issues. I think later there will be another recall for the compressor as well.
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kwk1

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Awesome news! Honda covered the entire repair! Check in the mail, great way to start the year!
Sorry, what all did they cover on your repair? I just got the recall letter, you think the whole a/c unit is covered for 10 years?
 
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BestCarEver

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Sorry, what all did they cover on your repair? I just got the recall letter, you think the whole a/c unit is covered for 10 years?
All parts and labour and the diagnostic fee were eventually covered. The check is in the mail. According to the letter only the condenser is covered, however, the lubrication is in the refrigerant and if it leaks out it will destroy your pump as well. I can't see how they can install a faulty component that is essential for the system and brush off the subsequent damage. Even a faulty seal could destroy your system, so they could in essence according to the letter's reasoning be liable just for the seal only which is pennies. If you don't let them get away with it, you could probably get the whole thing covered like I did.
 

kwk1

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All parts and labour and the diagnostic fee were eventually covered. The check is in the mail. According to the letter only the condenser is covered, however, the lubrication is in the refrigerant and if it leaks out it will destroy your pump as well. I can't see how they can install a faulty component that is essential for the system and brush off the subsequent damage. Even a faulty seal could destroy your system, so they could in essence according to the letter's reasoning be liable just for the seal only which is pennies. If you don't let them get away with it, you could probably get the whole thing covered like I did.
Yeah, that makes sense, glad you got it all done for no charge.
I'm pretty sure my a/c is fine for now, thanks for replying.
 
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BestCarEver

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Yeah, that makes sense, glad you got it all done for no charge.
I'm pretty sure my a/c is fine for now, thanks for replying.
Check deposited fully covered. Looks like I made the correct decision to buy a Honda! Still loving it!
 


JT Si

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I assume since you paid out of pocket initially you were out of bumper to bumper warranty when you had the repair done?

It's good to see at least one case of them covering the other damage caused by the faulty component. Now if I only they'll fess up and cover the other damaged AC components for anyone else who has the condenser replaced.
 
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BestCarEver

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I assume since you paid out of pocket initially you were out of bumper to bumper warranty when you had the repair done?

It's good to see at least one case of them covering the other damage caused by the faulty component. Now if I only they'll fess up and cover the other damaged AC components for anyone else who has the condenser replaced.
They covered the ENTIRE repair. They supplied parts and later paid for the diagnostic fee AND the labour. I was out of warranty at the time. Kudos to HONDA.
 

Kane666

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I have the weird foil crinkling sound. 7 month of trying to fix it, its normal deal with it. bye. fuck honda
 
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BestCarEver

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I have the weird foil crinkling sound. 7 month of trying to fix it, its normal deal with it. bye. fuck honda
If your AC still blows cold then don't worry about it. The warranty is extended so no worries.
 

Kane666

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it crapped out twice for 2 different reasons and then i had a leaking compressor. now they are denying warranty. so all i got are worries. theres still a noise and issue
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