Does anyone else's phone disconnect from Android Auto EVERY TIME YOU DRIVE???

disgraced.fk8 · Nov 5, 2019

Title says it all...

Background info though - I have an Essential Phone and a '19 Sport Touring. And it happens every. Single. Time. I. Drive.

Anyone else?

Erin Tyres · Nov 8, 2019

Yes! I have a plain non-smart phone. I can pair the phone and use it as expected, but I always have to redo the pairing later. I was assuming that I just had to buy a better phone. My Civic has the "Driver Information Interface".

UPDATE, December 2022: Six months ago I finally got a smart phone, and I have not had any more trouble with losing pairing. By "pairing", I just mean that the phone is recognized for hands free calls. I have never used Android Auto.

davidgostbo · Nov 8, 2019

Try using a different usb cable. Our cars are very picky about cables

Maroco · Nov 8, 2019

I got my 2020 today. I had to go get a high quality belkin cable from best buy. Fixed my issue. I almost thought my car was broke because it wouldnt stay connected

REBELXSi · Nov 9, 2019

Maroco said:
I got my 2020 today. I had to go get a high quality belkin cable from best buy. Fixed my issue. I almost thought my car was broke because it wouldnt stay connected

Were you using the OEM phone cable? That should be the best choice.

caspar21 · Nov 9, 2019

every couple months i have to replace the cable or it does that. i buy them in packs of 5 cables.

silverblip · Nov 9, 2019

Never had a problem or been disconnected.

kperalta · Nov 10, 2019

OEM cables don't always work either, but they're always my go to if you still have it. I've had the issue with Samsung cables. Although, I've been using an insignia cable I got from best buy for like 7 dollars and have only had the issue once or twice. They're really high quality for how cheap they are. I don't think they sell 'em anymore though. I bought a new one that's dynex but they're the same thing just a different name.

Micah · Nov 10, 2019

Aukey braided cables work well. Worked with my LG G5, Samsung S9+, and now Pixel 4 XL. However there is also Head Unit Reloaded if you want to do wireless AA.

I donated $5 and while it connects, it also disconnects or crashes. At least it did on my S9+. Haven't tried it on my Pixel.

Maroco · Nov 10, 2019

REBELXSi said:
Were you using the OEM phone cable? That should be the best choice.

No i my problems came from a cheap walmart cable. Unfortunately i lost my oem cable. The belkin cable is performing perfectly in its place, though!

kperalta · Nov 10, 2019

Micah said:
Aukey braided cables work well. Worked with my LG G5, Samsung S9+, and now Pixel 4 XL. However there is also Head Unit Reloaded if you want to do wireless AA.

I donated $5 and while it connects, it also disconnects or crashes. At least it did on my S9+. Haven't tried it on my Pixel.

I've tried both aukey and anker braided cables and they were the worst performing out of them all in terms of the disconnects. I usually like their cables too. I really think it's just head unit dependent.

disgraced.fk8 · Nov 11, 2019

Looks like I'll have to go pick up a Belkin cable. I have an Anker cable but it's a bit seasoned... probably at least a year and a half of usage. I swapped the head unit in my previous car to a nice sony touchscreen (I had a sport hatch, so that piece of junk tiny screen bs needed to go) and never really had an issue. Only had this car two months and it's happened right from the start - I swapped the cable when I traded the old one in.

Same thing happens with the gf's new-to-her 2016 EX-L, but she has some cheap cable in there so I chalked it up to that. It's especially obnoxious in hers though as it beeps nonstop for anywhere from 5 to like 20 seconds after "disconnecting" so hopefully the cable swap solves our issues.

I was under the impression Anker has some of the highest quality cables you can buy, but I guess we will try Belkin!

Maroco · Nov 11, 2019

adc3132 said:
Looks like I'll have to go pick up a Belkin cable. I have an Anker cable but it's a bit seasoned... probably at least a year and a half of usage. I swapped the head unit in my previous car to a nice sony touchscreen (I had a sport hatch, so that piece of junk tiny screen bs needed to go) and never really had an issue. Only had this car two months and it's happened right from the start - I swapped the cable when I traded the old one in.

Same thing happens with the gf's new-to-her 2016 EX-L, but she has some cheap cable in there so I chalked it up to that. It's especially obnoxious in hers though as it beeps nonstop for anywhere from 5 to like 20 seconds after "disconnecting" so hopefully the cable swap solves our issues.

I was under the impression Anker has some of the highest quality cables you can buy, but I guess we will try Belkin!

You wont be disappointed! Good luck

jjccrv · Feb 9, 2020

have a Samsung galaxy s8+, and my wife has a LG H872. I have a 2016 Honda Civic Ex-t coupe that has android auto and I've owned the car since day one. The new android auto menu comes up fine and stays on, however as soon as I press one of the apps, (doesn't matter which one) I get a message device disconnected. I have changed cables and had the ports replaced, still getting the same problem. Now for the weird part, tried my phone in my wife's 2019 Honda HRV and android auto worked fine could use all the functions. Took her phone into my car, with my cable and her phone worked perfectly with my android auto, no problems whatsoever. Switched over to my phone and got the same problem as before. I have uninstalled and reinstalled android auto numerous times, same problem. I have deleted and reinstalled the phone on the car more than once. I have rebooted the system in the car twice. SOMEONE PLEASE HELP!! Someone at the android forum suggested it is because I have android os9 on the galaxy and the wife has android os8. The software version on the infotainment system is if.186.67. Is there a an update that anyone knows about that could fix this problem. I'm pretty sure the wife doesn't want to switch phones with me.

davidgostbo · Feb 9, 2020

jjccrv said:
have a Samsung galaxy s8+, and my wife has a LG H872. I have a 2016 Honda Civic Ex-t coupe that has android auto and I've owned the car since day one. The new android auto menu comes up fine and stays on, however as soon as I press one of the apps, (doesn't matter which one) I get a message device disconnected. I have changed cables and had the ports replaced, still getting the same problem. Now for the weird part, tried my phone in my wife's 2019 Honda HRV and android auto worked fine could use all the functions. Took her phone into my car, with my cable and her phone worked perfectly with my android auto, no problems whatsoever. Switched over to my phone and got the same problem as before. I have uninstalled and reinstalled android auto numerous times, same problem. I have deleted and reinstalled the phone on the car more than once. I have rebooted the system in the car twice. SOMEONE PLEASE HELP!! Someone at the android forum suggested it is because I have android os9 on the galaxy and the wife has android os8. The software version on the infotainment system is if.186.67. Is there a an update that anyone knows about that could fix this problem. I'm pretty sure the wife doesn't want to switch phones with me.

Pretty simple, since you know it’s the phone’s problem look up a video on YouTube how to install a custom rom on s8+ and choose one from here https://forum.xda-developers.com/galaxy-s8/samsung-galaxy-s8--s8-cross-device-development

Does anyone else's phone disconnect from Android Auto EVERY TIME YOU DRIVE???

disgraced.fk8

IG: @break_ya_neck_fk7

Erin Tyres

Senior Member

davidgostbo

Senior Member

Maroco

Senior Member

REBELXSi

Señor Member

caspar21

2018 Civic Si

silverblip

Senior Member

kperalta

AluminiumCivic

Micah

Senior Member

Maroco

Senior Member

kperalta

AluminiumCivic

disgraced.fk8

IG: @break_ya_neck_fk7

Maroco

Senior Member

jjccrv

Member

davidgostbo

Senior Member

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