2017 SI stock with 61,000 mi Engine Failure!

gtman said:

Honestly, the built outside of Japan thing rings true. My previous Hondas were a CRX, Civic and Integra. All Japan built. All terrific.

My current Canadian built car has some real inconsistencies. I can literally fit my fingers in the rear decklid panel gap. A hood that makes popping sounds when I wax it. And paint quality that doesn't compare to my Hyundai products. The engineering is very good. The build quality, not so much.

Click to expand...

BlownSI said:

I am fully aware of the heuristics of human reasoning and the implications of Bayes Rule. Regardless of the frequentists and Baysians out there, the facts are the facts:

1. Honda has extended the powertrain warranty to 1.5L Turbo Engines for select years (maybe select models, I still don't have the official documentation). The last link shows a letter from Honda, but I cannot vouch for its authenticity.

https://www.consumerreports.org/car...a-extends-warranty-on-troubled-turbo-engines/

https://www.wardsauto.com/engines/honda-extends-warranty-address-15l-gas-oil-dilution-problem

2. MY CAR ENGINE FAILED. Yes this is a single sample of hundreds of thousands of these engines sold.

Now here is my beef:

(1) Either the issue regarding my engine IS a known issue and Honda is not honoring he extended warranty

OR

(2) I just got a small defected engine and this is how they take care of the few of us who get screwed. They are a big corporation, they can absorb the loss and plus by treating us right will further promote the quality of their brand.

The real issue here is that they never ever once asked me 'how can we make this right?' They instead gave me whatever scraps they could from the table. Its better than nothing, and they don't legally have to do anything, but I bought a Honda because the are known for reliable cars and for how good they treat their customers. I am not a dog and I don't like being at the mercy of a corporation. I expected to be treated better and at least be extended the courtesy of asking for my input. That is what good business looks like.

Click to expand...

Honda_RacerX said:

I have owned various hondas since 1996. I can tell you that your assumption was only half accurate. Honda is known for its reliable cars, but they are not known for how they good treat their customers.

They treat their customers like shit. Anytime there is an issue with an engine or transmission they blame the owner for abusing the car. They make you jump backwards through fuggin hoops to have them honor warranty work.

They even fuck up oil change jobs and only offer to pay 90% of the repair when when the engine grenades due to their incompetency.

Click to expand...

BlownSI said:

I am fully aware of the heuristics of human reasoning and the implications of Bayes Rule. Regardless of the frequentists and Baysians out there, the facts are the facts:

1. Honda has extended the powertrain warranty to 1.5L Turbo Engines for select years (maybe select models, I still don't have the official documentation). The last link shows a letter from Honda, but I cannot vouch for its authenticity.

https://www.consumerreports.org/car...a-extends-warranty-on-troubled-turbo-engines/

https://www.wardsauto.com/engines/honda-extends-warranty-address-15l-gas-oil-dilution-problem

2. MY CAR ENGINE FAILED. Yes this is a single sample of hundreds of thousands of these engines sold.

Now here is my beef:

(1) Either the issue regarding my engine IS a known issue and Honda is not honoring he extended warranty

OR

(2) I just got a small defected engine and this is how they take care of the few of us who get screwed. They are a big corporation, they can absorb the loss and plus by treating us right will further promote the quality of their brand.

The real issue here is that they never ever once asked me 'how can we make this right?' They instead gave me whatever scraps they could from the table. Its better than nothing, and they don't legally have to do anything, but I bought a Honda because the are known for reliable cars and for how good they treat their customers. I am not a dog and I don't like being at the mercy of a corporation. I expected to be treated better and at least be extended the courtesy of asking for my input. That is what good business looks like.

Click to expand...

WOPSiWOT said:

If my engine blew I'd be freaked out too. Trust me. I don't really have a problem with you, though it usually happens in these cases that we either 1) end up learning supplemental information down the line ... not necessarily you, but we've already learned that you weren't even in the country when the failure happened; 2) end up never hearing an actual resolution because the person disappears.

I think the engine failure stories are interesting, for what they are (anecdotal data and cautionary tales). My comment was mostly directed at the people on the thread saying, "oh I never should have bought this car, better take it to CarMax" or "Honda quality is in the tank."

Personally, I think the oil dilution issue is way overblown. I change my oil at 5k and have done UOAs that show only trace amounts of fuel. But, again, that's just my own anecdotal data. I don't think your engine blew due to oil dilution, though (not that you made that claim).

Click to expand...

WOPSiWOT said:

If my engine blew I'd be freaked out too. Trust me. I don't really have a problem with you, though it usually happens in these cases that we either 1) end up learning supplemental information down the line ... not necessarily you, but we've already learned that you weren't even in the country when the failure happened; 2) end up never hearing an actual resolution because the person disappears.

I think the engine failure stories are interesting, for what they are (anecdotal data and cautionary tales). My comment was mostly directed at the people on the thread saying, "oh I never should have bought this car, better take it to CarMax" or "Honda quality is in the tank."

Personally, I think the oil dilution issue is way overblown. I change my oil at 5k and have done UOAs that show only trace amounts of fuel. But, again, that's just my own anecdotal data. I don't think your engine blew due to oil dilution, though (not that you made that claim).

Click to expand...

BlownSI said:

Ya sorry about the new info of me being out of the country, my life is kinda crazy at the moment, and I didn't really think it mattered at the time. But since we are talking about it:

I worked 2 weeks in Germany. My first week there I was so busy, jet lagged, and sick I didn't even get a chance to talk to my family once. Come Friday of the first week, I drive a coworker 3 hours so he can catch his plane. I am totally beat.

I turn on my phone to use it to navigate and I get a flood of messages that my mom just got into an accident. She was tboned and suffering broken legs and potential bleeding in the brain. Now my mom doesn't have money. I put myself through college and after landing a job purchased her a used Toyota so she can get around the city without being stuck in the heat riding the bus. I was impacted both emotionally and financially.

The next day I get a call from my fiancé that our engine failed. My girl is a good driver and can handle hazards, but what if she needed her engine to get out of the way of an oncoming vehicle? Thankfully she was fine.

Oh yeah and I still had to perform my job for the following week. ​

Look I am just a guy trying to do things right, and its enervating to deal with these blows.

Click to expand...

amirza786 said:

The way I see it, these are tests. We can either let hardship kill us or make us stronger. You seem to be handling them well and your role as a good son will only reward you. You only get one mom (I lost mine in 2008), so my prayers go out to her full recovery. Don't despair, things will get better

Click to expand...

BlownSI said:

For me it has proven not to be a solid engine. My blown engine at 61k aside, Honda has offered an extended warranty 6 years unlimited miles due to oil dilution due to gasoline getting passed the pistons. They wouldn't do this for no reason. Its enough proof to show that they are aware of an issue in some meaning of the word one way or another, and are attempting to make right by their customers, just not me. I am sure some users will be fine, others wont.

The trick with the extended warranty is knowing how to apply the damn thing.

Click to expand...

Prometheon said:

Also if you put your feet in the tech's position he could have be very well hiding something in the fear of losing his job. You said the same tech checked your car after the engine blew who did the oil. he would have connected his scanner tool after the engine blew and say for instance he saw fault codes for low oil..he would have the ability to clear those faults to cover his ass. So it may not be the dealership's fault but the word of mouth from the tech guy giving them a bad name

Click to expand...

NoelPR said:

In your case was problem free for 61K until your dealer dropped the ball. No doubt they did something wrong.
Their actions prove it.



For a brand new engine is doing pretty good. For the rate these engines are selling and the limited amount of complaints in this forum the engine is doing amazingly good. That is a pretty good metric for everyone here.

I can't say the same for many other brands.


This is why you should wait a few years to let others beta test a new platform and wait for the fixes from Honda in later year models. 2020 is good buy from now on.

Click to expand...

BlownSI said:

It may sound weird, but like as bad as that situation would be, shit happens and humans mess things up all the time. Honda should be able to absorb these issues that even sound iffy. And they are absorbing 90% with their offer. I am actually ok with it. I want a better warrenty than 36,000 miles.

Ethically speaking, I don't understand how Honda can make a decision on my car as far as who is at fault without actually knowing what went wrong with it. That is beef #3 for me.

Click to expand...

NoelPR said:

In your case I would probably just pay the fee just to reduce head aches and delays.

Click to expand...