voiddweller
Senior Member
- Joined
- Aug 22, 2017
- Threads
- 13
- Messages
- 141
- Reaction score
- 52
- Location
- Ridgeland, MS
- Vehicle(s)
- '17 CTR (Sold), '04 TSX MT, '19 Camaro ZL1 1LE MT
- Thread starter
- #1
I wanted to post up my latest experience dealing with a few warranty issues on my '17 CTR. I've owned a lot of new cars (five were from Honda) and have a pretty good idea how this is going to turn out so I'm simply sharing the fun
Issues:
Car taken to local dealer to review a few items:
Resolution:
Next Day:
The following morning, the car was hesitating and bucking again, so it went right back to the franchise. I insisted that the Tech that did the work take a ride with me. The problem mysteriously went away after some slight bucking. He suggested I leave it overnight to see if it's related to a cold engine condition, so I'll do that when the caliper arrives. I was surprised that he wasn't a Master Tech, but he's a nice guy and we chatted for a bit about his MR2's. From our conversation, he's only worked on two CTR's because they don't sell many in the area.
After speaking with the Service Manager, I requested the contact information for the Honda regional rep that denied the warranty claim on the shield. Pics were sent that I took before I drove the car in for service showing the missing bolts. I had a feeling it was going to go this way, so I called Honda Customer Service three days ago and they assigned a rep to call me back today. The replacement parts are $60 shipped via my favorite online Honda dealer, so you'll get a kick out of the local quote. Since it's rainy season, I ordered the parts and they will take a week to get in.
I'll post back when this is resolved. The car has a little over 3,000 miles on the odometer. Enjoy the pics
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Issues:
Car taken to local dealer to review a few items:
- Check engine light "P2261"
- Peeling rear caliper paint
- Damage to front lower engine splash shield due to missing bolts
Resolution:
- Replaced bypass control valve under warranty
- Caliper will be replaced under warranty next week - it's on back-order
- They will not replace the shield and bolts (surprise!) lol
Next Day:
The following morning, the car was hesitating and bucking again, so it went right back to the franchise. I insisted that the Tech that did the work take a ride with me. The problem mysteriously went away after some slight bucking. He suggested I leave it overnight to see if it's related to a cold engine condition, so I'll do that when the caliper arrives. I was surprised that he wasn't a Master Tech, but he's a nice guy and we chatted for a bit about his MR2's. From our conversation, he's only worked on two CTR's because they don't sell many in the area.
After speaking with the Service Manager, I requested the contact information for the Honda regional rep that denied the warranty claim on the shield. Pics were sent that I took before I drove the car in for service showing the missing bolts. I had a feeling it was going to go this way, so I called Honda Customer Service three days ago and they assigned a rep to call me back today. The replacement parts are $60 shipped via my favorite online Honda dealer, so you'll get a kick out of the local quote. Since it's rainy season, I ordered the parts and they will take a week to get in.
I'll post back when this is resolved. The car has a little over 3,000 miles on the odometer. Enjoy the pics
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