Screwed by KPlayground

hobby-man

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TL;DR - KPlayground took 7 weeks to send me an in stock item (Markham to Mississauga), possibly sent me the wrong thing, and are ignoring my emails.

Bought the tape-on Mugen style window visors for my hatchback from KPlayground. Order placed on July 27, Interac e-Transfer (stupid me :rolleyes:) sent same day. Payment accepted August 1, and after ignoring about 3 emails/facebook messages since that time inquiring about status updates on when/if it would finally ship, they arrived on Sept 19 (7 weeks from payment). I had to follow up with a second email threatening I would contact by bank for fraud before I got a response.

Lo and behold, these things look like crap and don't even fit my car properly. Image of the visors from their site on the hatchback:

Honda Civic 10th gen Screwed by KPlayground Capture.PNG


Here is what I received:

Honda Civic 10th gen Screwed by KPlayground 20180919_172001_resized
Honda Civic 10th gen Screwed by KPlayground 20180919_172006_resized
Honda Civic 10th gen Screwed by KPlayground 20180919_172025_resized
Honda Civic 10th gen Screwed by KPlayground 20180919_172138_resized
Honda Civic 10th gen Screwed by KPlayground 20180919_172223_resized

The front pieces do not fit terribly, but the rear windows are completely wrong. The stock photo clearly shows near continuous coverage across both windows with almost no gap between the two where the doors meet. There is an enormous gap between the rear and front visor, and on top of this the curvature of the rear visor is so off it does not even touch the door. Does anyone have similar style visors? Could these be for the sedan? Am I being unreasonable here?

I emailed Kplayground immediately about this, and of course it's now Sunday with no response. I'm extremely frustrated with my experience with them. My last email "accidentally went to the trash bin" :rolleyes:. No problems when I was sending them emails for the Interac transfer though. Don't know if I just had bad luck, but I'll never be dealing with them again.
 
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hobby-man

hobby-man

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I got mine from ebay for dirt cheap, my fitment is not nearly that bad.
I wish I had gone with literally any other option honestly. eBay/OEM/ProCivic/WellVisor... I thought I was doing the smarter/fastest thing going with a relatively local retailer.
 
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hobby-man

hobby-man

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Update: a week has passed and still no response
 


boosttoes

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Ordered the exact same thing as you last month and received the same crap lol the visors looked nothing like the photo on their site. Emailed them and was ignored for a week. They finally replied and are apparently reordering from their supplier but who knows how long that'll take
 
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hobby-man

hobby-man

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I ordered something before black Friday. Still waiting...
This is finally resolved. I got my replacement visors 2 weeks ago, after I had to pay return shipping to send back the old ones lol...

Took about 5 months total from order date to getting the proper visors attached to my car. Fitment is far from perfect, but they at least are actually for this model Civic.
Honda Civic 10th gen Screwed by KPlayground 20181224_115058[1]
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