blackie X
Senior Member
- First Name
- tony
- Joined
- Mar 1, 2018
- Threads
- 10
- Messages
- 660
- Reaction score
- 418
- Location
- New york
- Vehicle(s)
- 2017 Civic Si
let me do you a favor and tell you i have a good friend who is the owner of Lewis General Tire (based in henrietta across from Garber Honda for reference), a business that has been open for 90 years and going. I only take my cars here for any service i need done, and if you are looking for their best mechanic his name is Craig P. i highly recommend you take your car here for any service needs, they do everything besides body work. Louie is one of the guys who works at the front desk, he is very knowledgeable and a great all around guy.The dealer is Ide Honda in Rochester, NY for other's reference. The last time I was there for my first oil change I didn't have any issues, and they actually changed my transmission fluid for free when I mentioned the second gear grind issue I had once or twice. I paid a total of $17 for everything that day, so it felt to me like they cared and wanted to build trust.
This second visit was a different story though. I had a different service adviser even though I requested the same one as previous, and this new one seemed more interested in being as efficient as possible, didn't seem to care as much. And she just referred to it as a 19 civic, not a Type R or anything out of the ordinary million civics she deals with regularly.
I read up on what is required in the state inspection, and they definitely have to drive it in order to test some stuff like "Brake equalization - test vehicle for a straight stop without significant wheel pull" so I'm not that upset about the car leaving the parking lot in the first place.
I'm a pretty non-confrontational person, so making the call was already more than I'd normally do. It would take a lot more than 1 or 2 redlines for me to go back and demand a full refund. I'll take the $50 but I still haven't decided if I'll ever go back there for service in the future. Finding a trustworthy mechanic is daunting which is why I usually stick with the dealer in the first place.
like you i also had a bad experience with IDE Honda, i took my car in to get the oil dilution work done and asked that they take care of the gas FREEZING bulletin that was sent out to replace the cap-less shutter and put the cap on the door....they refused to do the work without being able to replicate the issue....i told their service manager to F off and that i would never come back to their service dept again. Best part about IDE honda is i went to middle school with the douche that owns that place, figured id give his spot a shot and they failed. sad to say ive never seen your R around, nor many Rs in the Rochester area at all....i still havent seen one on the road moving to this day.
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