blackhawk867
Senior Member
- First Name
- Zach
- Joined
- Feb 24, 2019
- Threads
- 7
- Messages
- 73
- Reaction score
- 41
- Location
- Rochester NY
- Vehicle(s)
- 2019 Civic Type R #21436
- Vehicle Showcase
- 1
- Thread starter
- #1
I just brought my 2019 FK8 in for a 1-year service (oil change, brake service, state inspection), and made sure to check the mileage in+out, and it was only a difference of 1 mile. I thought "ok good, probably ticked over from them driving it around the building to park when they were done with it". After I got back home I checked the dash cam footage, and my heart sank. After I dropped the car off, they let it sit for 30 minutes, then turned it on, pulled out of the dealer, floored it to redline in 1st and 2nd gear, turned around, floored it again, and returned to the dealer to start working on it.
I can't see any rationalization for needing to warm the car up or drive it hard for any other reason than a joy ride. Am I overreacting? Or should I call the service manager and complain?
EDITS AND VIDEO BELOW: Since this thread kinda blew up I'm editing the OP with all the extra info that's come up in the thread so those seeing this later can find everything in one place. I didn't mean for this to get this crazy, but I'm gonna leave the thread open for discussion if people want.
This all happened at Ide Honda in Rochester NY.
I called the service adviser I worked with, she talked to the technician who claimed they drove it out of the dealer for the state inspection. Then the adviser passed me up to the service manager. He apologized and gave me $50 credit towards any future service and asked me to send him the video so he can talk to the technician (claiming he has no tolerance for that kind of stuff). I also made sure to say that I don't want anyone to get fired over this, but it shouldn't be acceptable behavior, especially for a "special" car that I bought from that same dealer.
At around the 1 minute mark in the video he leaves the dealer and redlines it in second, accelerating to 58mph in a 40mph zone, then just before the 2 minute mark he turns around and revs it again (though not quite to redline). 2nd gear redlines at ~56, so in order to get the 58 he most definitely bounced off the redline, and you can hear it briefly in the video.
Around the 30 second mark you can hear him put the car into +R mode, and then hit it again so it beeps 3 times saying it's already in +R mode, which is DEFINITELY not something that would need to be done for an inspection. And at ~1:35 you can hear him play with the sport mode selector again and wiggle the steering wheel to try out the steering stiffness.
The scraping sound at 1:55 I think is my snow brush sliding on the back seat rubber floor mat. The rattling you can hear during the 2 pulls is most likely the dashcam/cord rattling in place.
He did not let the car get up to temperature before redlining it (it was 30-35F at that time, and the engine was stone cold when he pulls out of the spot).
I understand that no harm was caused in what he did, it's a Type R that is meant to redline on a track constantly, but it shows a lack of respect for other people's vehicles. Redlining before the car is up to temp is something I have NEVER done, so seeing someone else do it to my car feels bad.
I agree that the term "joyride" may be a bit overkill for this scenario, but it was definitely more than a standard "warm the car up before working on it" trip. And there is absolutely no excuse for speeding almost 20 over the limit in the cold and rain.
The state inspection (New York) basically just checks to make sure the car is operational and won't fall apart on the road and endanger others. Pretty much the only thing in the description of the inspection I could find that would require driving the car on the road is hitting the brakes and making sure the car doesn't pull to the side. Redlining it and playing with the driving modes are 100% not part of the inspection.
Video Link
I can't see any rationalization for needing to warm the car up or drive it hard for any other reason than a joy ride. Am I overreacting? Or should I call the service manager and complain?
EDITS AND VIDEO BELOW: Since this thread kinda blew up I'm editing the OP with all the extra info that's come up in the thread so those seeing this later can find everything in one place. I didn't mean for this to get this crazy, but I'm gonna leave the thread open for discussion if people want.
This all happened at Ide Honda in Rochester NY.
I called the service adviser I worked with, she talked to the technician who claimed they drove it out of the dealer for the state inspection. Then the adviser passed me up to the service manager. He apologized and gave me $50 credit towards any future service and asked me to send him the video so he can talk to the technician (claiming he has no tolerance for that kind of stuff). I also made sure to say that I don't want anyone to get fired over this, but it shouldn't be acceptable behavior, especially for a "special" car that I bought from that same dealer.
At around the 1 minute mark in the video he leaves the dealer and redlines it in second, accelerating to 58mph in a 40mph zone, then just before the 2 minute mark he turns around and revs it again (though not quite to redline). 2nd gear redlines at ~56, so in order to get the 58 he most definitely bounced off the redline, and you can hear it briefly in the video.
Around the 30 second mark you can hear him put the car into +R mode, and then hit it again so it beeps 3 times saying it's already in +R mode, which is DEFINITELY not something that would need to be done for an inspection. And at ~1:35 you can hear him play with the sport mode selector again and wiggle the steering wheel to try out the steering stiffness.
The scraping sound at 1:55 I think is my snow brush sliding on the back seat rubber floor mat. The rattling you can hear during the 2 pulls is most likely the dashcam/cord rattling in place.
He did not let the car get up to temperature before redlining it (it was 30-35F at that time, and the engine was stone cold when he pulls out of the spot).
I understand that no harm was caused in what he did, it's a Type R that is meant to redline on a track constantly, but it shows a lack of respect for other people's vehicles. Redlining before the car is up to temp is something I have NEVER done, so seeing someone else do it to my car feels bad.
I agree that the term "joyride" may be a bit overkill for this scenario, but it was definitely more than a standard "warm the car up before working on it" trip. And there is absolutely no excuse for speeding almost 20 over the limit in the cold and rain.
The state inspection (New York) basically just checks to make sure the car is operational and won't fall apart on the road and endanger others. Pretty much the only thing in the description of the inspection I could find that would require driving the car on the road is hitting the brakes and making sure the car doesn't pull to the side. Redlining it and playing with the driving modes are 100% not part of the inspection.
Video Link
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