- First Name
- Apr 26, 2021
- Reaction score
- 2021 Boost Blue Type R
Contact and refund should be through the clutch retailer you bought the R one that turned out to be Si.I banged my head against a wall and will continue to.
My car has been getting a lot of work done at a very reputable shop. ( G25-660 kit, Complete fuel system upgrade, clutch/flywheel upgrade, motor mounts, new intercooler, and a few other things.
I ordered my G25 kit from a well known company on here with nothing but QC nightmares that have cost me over $1800 to fix so far. ( Improper fitment, misaligned threads, piping that doesn't fit )
I ordered my clutch and flywheel from another really really well known company on here.
The box had the correct part # for a Clutch Masters FX450 FK8 clutch.....with an SI clutch inside.
Needing to keep the build going I had to buy another kit and have it overnighted to the shop.
Contacted the " company " about being sent the wrong stuff and asked how can I get a refund since I had to fork over an additional $1300 for the correct clutch kit.
So far have received [email protected]** response that they simply order from the manufacturer (Clutch Masters ) and that they don't keep that item in stock.
I explained that I understand that, but I purchased the item from them.. so they need to help me figure out the refund process or they shouldn't be "selling" that companies stuff.
I was asked to send pictures to verify the part was wrong and even Clutch Masters confirmed they sent the wrong part.
Absolutely no word or response from this " company " and I'm incredibly mad and disappointed since they are very well known on here.
I'm really trying hard to let these companies do the right thing before I start throwing their names out there.
But the Turbo kit was over 6k and the level of quality issues is disappointing.
The other company I forked over more and 4k in other parts ( pistons, rods, cams, valves, engine studs ) in the order not just the clutch and they absolutely don't seem to care.
I will be posting emails, texts, lack of responses and pictures of all of the issues.
I really hope they do the right thing and help.
The turbo kit I don't want a refund or any handouts, I just think its absolutely crazy how much I have had to spend to fix their issues.
The other company I'm a little less understanding with.
I was sent the wrong thing. I was forced to purchase the right thing. I contact the company for help or a solution and I get the run around and now silence. ( Won't respond to my emails )
I just want to keep other people from making my mistakes.
I think about people who have to save up for this crap and can't afford to pay to fix these issues.
That these companies are more than happy to sell you everything under the sun but absolutely won't help you if there is an issue.