dthatcher7
Senior Member
- Joined
- Jun 11, 2016
- Threads
- 15
- Messages
- 202
- Reaction score
- 64
- Location
- California
- Vehicle(s)
- 2016 Civic EX w/Sensing
I'm an IT guy myself. I get that the car is a computer, and I also live with it because it will go away. But I am also a perfectionist, I expect any issue requiring regular reboots to be addressed by the mfr in a reasonable time frame and the solution provided without extra charge. The dealer takes the opposite philosophy, if it can be made to go away or has a workaround, then oh well computers are glitchy but there's no real problem to fix... I encounter this all the time at my Honda dealer and it drives me up a wall. Mechanics get stuck in grease-monkey mode when increasingly they need be computer guys too. And the worst part about it is they are cavalier enough with this attitude that the majority of the time they won't even call Honda HQ to check if there is anything that can be done.
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