HondaMan
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- Oct 17, 2015
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- Location
- Memphis, TN
- Vehicle(s)
- 2016 Honda Civic EX
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Honda has posted this information:
DATE: January 8, 2016
TO: All Honda Sales, Service & Parts Managers and Personnel
FROM: Campaign Administration
Re: Product Update: 2016 Civic Audio Amplifier
Today, January 08, 2016, American Honda Motor Co., Inc. is announcing a product update for 3,703 model year 2016 Civic vehicles to improve the programming of the audio amplifier.
Basic Problem
An error in the power amplifier DSP (Digital Signal Processor) boot-up software may cause failed initialization at engine start, resulting in muted condition and no audio sound.
The Repair
Apply updated DSP Audio Software Version 3.50 to the audio amplifier via USB memory stick to affected units. A vehicle production line countermeasure was applied starting December 18, 2015 at HCM and December 16, 2015 at HMIN.
Service Bulletin
Service bulletin 16-001, Product Update: 2016 Civic Audio Amplifier has been posted to the Service Information System today in support of this campaign. It includes information on the tool (USB memory stick), warranty and repair procedure information related to this product update.
Parts Information
There are no parts associated with this product update.
Tools Information
Your dealership will receive a package directly from Pioneer with a USB Memory Device/Stick providing the C/M DSP Audio Software Version 3.50. The package will be arriving addressed to the Service Manager/ Service Bulletin 16-001 and will have the following information on the label:
ATTENTION
SERVICE MANAGER
Service Bulletin: 16-001
Client Notification
American Honda expects to notify owners of affected vehicles by the middle of February 2016.
As always, please make sure to check iN VIN status to determine if a particular vehicle is eligible for this product update.
DATE: January 8, 2016
TO: All Honda Sales, Service & Parts Managers and Personnel
FROM: Campaign Administration
Re: Product Update: 2016 Civic Audio Amplifier
Today, January 08, 2016, American Honda Motor Co., Inc. is announcing a product update for 3,703 model year 2016 Civic vehicles to improve the programming of the audio amplifier.
Basic Problem
An error in the power amplifier DSP (Digital Signal Processor) boot-up software may cause failed initialization at engine start, resulting in muted condition and no audio sound.
The Repair
Apply updated DSP Audio Software Version 3.50 to the audio amplifier via USB memory stick to affected units. A vehicle production line countermeasure was applied starting December 18, 2015 at HCM and December 16, 2015 at HMIN.
Service Bulletin
Service bulletin 16-001, Product Update: 2016 Civic Audio Amplifier has been posted to the Service Information System today in support of this campaign. It includes information on the tool (USB memory stick), warranty and repair procedure information related to this product update.
Parts Information
There are no parts associated with this product update.
Tools Information
Your dealership will receive a package directly from Pioneer with a USB Memory Device/Stick providing the C/M DSP Audio Software Version 3.50. The package will be arriving addressed to the Service Manager/ Service Bulletin 16-001 and will have the following information on the label:
ATTENTION
SERVICE MANAGER
Service Bulletin: 16-001
Client Notification
American Honda expects to notify owners of affected vehicles by the middle of February 2016.
As always, please make sure to check iN VIN status to determine if a particular vehicle is eligible for this product update.
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