Technical Service Bulletin TSB FIX for 2016 Civic Audio Issues

Ash2016

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Hi
I have a civic touring and got it on Dec 3. I have the no music issue probably 3-4times and goes away as soon as I press the speak button. But it comes, so its an issue. I was wondering is this update is coming to Canada as well?? I called my dealer and they don't have any clue so far. Please let me know if you guys have any about update coming to Canada? Thanks
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CdnColin

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Can't imagine this not being issued in Canada. The majority of Canadian production goes State side. I have a part for my navigation system due in a week or two. Will certainly ask for this update while its in the shop.
 

Mistahoo

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This fix is specific to the amplifier that is specific to the Touring. EX-T not subject to this problem/fix because it doesn't have the affected amplifier.
Uh oh. The EX-T isn't covered in this problem/fix? When do we expect them to release a fix for the EX-T then? I have the same problem that is in the OP. Car will start with muted audio on bluetooth/pandora. Sound also decreases significantly when I connect to android auto
 

RedTouringMA

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Uh oh. The EX-T isn't covered in this problem/fix? When do we expect them to release a fix for the EX-T then? I have the same problem that is in the OP. Car will start with muted audio on bluetooth/pandora. Sound also decreases significantly when I connect to android auto
You work at Honda, shouldn't you be able to find this out?
 

dick w

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You work at Honda, shouldn't you be able to find this out?
Working at a dealer and working at Honda are way different things. Bet he can't get any straighter answer from Honda about infotainment bugs than any other owner. Although he probably can check, or get someone at his store to check, IN VIN.
 


RedTouringMA

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Working at a dealer and working at Honda are way different things. Bet he can't get any straighter answer from Honda about infotainment bugs than any other owner.
People here that don't work for Honda or a Honda dealer are getting access to the TSB's
The service manager at my Honda dealer had not even seen that yet
 

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RedTouringMA

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Maybe he hadn't checked his email?
Nope, cuz I was emailing back and forth with him yesterday, he's on top of his email
 

AirCooled

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I am in NW burbs of Chicago. Bob Rohrman in Schaumburg service does NOT have the USB (Tool# 07AAZ-FC1A100) yet neither does MotorWorks of Barrington. Be SURE to mention that tool number, because they may get it confused with another update.

Both dealers told me possibly by next week - but they do NOT have the USB yet.

Interestingly, the TSB says the update is available for purchase, so I asked one of the above, and they said yes, I could purchase it once it was released. $20.00 USD.

Is anyone else thinking of making an image of it and possibly making it available for download?

Aircooled
 

RedTouringMA

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I am in NW burbs of Chicago. Bob Rohrman in Schaumburg service does NOT have the USB (Tool# 07AAZ-FC1A100) yet neither does MotorWorks of Barrington. Be SURE to mention that tool number, because they may get it confused with another update.

Both dealers told me possibly by next week - but they do NOT have the USB yet.

Interestingly, the TSB says the update is available for purchase, so I asked one of the above, and they said yes, I could purchase it once it was released. $20.00 USD.

Is anyone else thinking of making an image of it and possibly making it available for download?

Aircooled
But why purchase it if Honda dealers will do the update at no charge?
 


AirCooled

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I guess my suggestion was for the ease of offering the USB via download. No need to drop your car off and wait etc... (I'd likely spring for the $20 to make it easier on 200 Honda CivicX lovers....)
 

Billy4202

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Either way, if someone can image the USB and make it available for people to do it at home, that'd be greatly appreciated :)
 

Billy4202

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I guess my suggestion was for the ease of offering the USB via download. No need to drop your car off and wait etc... (I'd likely spring for the $20 to make it easier on 200 Honda CivicX lovers....)
And you'd get many thanks for doing that :thumbsup:
 

theevanshow

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Uh oh. The EX-T isn't covered in this problem/fix? When do we expect them to release a fix for the EX-T then? I have the same problem that is in the OP. Car will start with muted audio on bluetooth/pandora. Sound also decreases significantly when I connect to android auto
That is *not* the same issue.
 

AirCooled

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Ok self-review question - how do I check what version of the AMP software that I have, it's been a few weeks since I've been in the menus....(Holidays etc) and I have forgotten...

THanks..


Honda Civic 10th gen Technical Service Bulletin TSB FIX for 2016 Civic Audio Issues upload_2016-1-9_12-15-46
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