I took my Touring in Wednesday and got it back today for installation of my parts to repair my sunroof. I tried it before I left the dealership and the same problem. Loud grinding noise and when opening you can see its not aligned properly . The tech had tried it multiple times in the shop but when I tried it no luck. They are calling Honda to see whats going on and I'm sure he will report his disappointment as well. As luck wold have it a rep from Honda Corp returned my earlier call while I was driving home from the dealership. Needless to say I lit him up. I asked if Honda has a quality control program that test functions their new cars before leaving the factory? Of course he said I was the very first person he had heard of having this issue, I assured him there are many others. I told him there is a serious design flaw here and either its the parts or the structure of these Civics. I also told him and my dealership I expected more from Honda, I am kind of at a loss for words. My dealership is good to work with and I am fortunate about that, but my opinion of Honda quality is not what I expected, I never thought I would say that. I will post any further information to others that it may help with this same issue.My parts are in and I get mine repaired on Wednesday. Will also get the sub rattle issue addressed. Great time to address the sub rattle when it's all apart from the shoulders up.
Geesh what is going on there?I took my Touring in Wednesday and got it back today for installation of my parts to repair my sunroof. I tried it before I left the dealership and the same problem. Loud grinding noise and when opening you can see its not aligned properly . The tech had tried it multiple times in the shop but when I tried it no luck. They are calling Honda to see whats going on. As luck wold have it a rep from Honda Corp returned my earlier call while I was driving home from the dealership. Needless to say I lit him up. I asked if Honda has a quality control program that test functions their new cars before leaving the factory? Of course he said I was the very first person he had heard of having this issue, I assured him there are many others. I told him there is s serious design flaw here and either its the parts or the structure of these Civics. I also told him and my dealership I expected more from Honda, I am kind of at a loss for words. My dealership is good to work with and I am fortunate about that, but my opinion of Honda quality is not what I expected, I never thought I would say that. I will post any further information to others that it may help with this same issue.
Something is not being addressed by Honda on this matterGeesh what is going on there?
Definitely and multiple people are having this issue. I'm scared now! I hope they figure it out for youSomething is not being addressed by Honda on this matter
Same issue here its broken twice so far car is 2016 EX sedan they just keep putting in new parts until I put it in tilt position and it beaks again. Any update on a fix for this yet? Sounds like everyone is getting the same run around!Hey Guys. I am kinda new to the forum so first off hello! =) Bought a 2016 Honda Civic Touring this past weekend. LOVE LOVE LOVE the car.... but (there is always a but) Three days in I used the tilt feature on the sunroof. Went to put it down and one side closed the other side froze and the sunroof was stuck in a tilted off the track with the left side up and the right side down position and would not move. Every time I tried to close it it would make a loud popping noise. Well after four hours at the Honda dealer they got the sunroof closed when they tried to test it again and the same issue occurred. The Honda mechanic said he has never seen this happen in his 30 years on working on Hondas. They ended up getting it closed and told me not to touch it until they can order the parts and let Honda know about the issue. So I was wondering if anyone else had this issue with their Civic? (Please direct me if this has been posted before.) Thanks guys! Glad to join the Honda family!
My touring is in for the second set of replacement parts right now. It failed the very first time using it from the factory. My dealership then ordered all new parts and it failed the first time I tried it again. So let's hope it works this time. Fortunately I have a good dealership and they are as perplexed as I am about this and the other issues I am having with my New Car.Same issue here its broken twice so far car is 2016 EX sedan they just keep putting in new parts until I put it in tilt position and it beaks again. Any update on a fix for this yet? Sounds like everyone is getting the same run around!