Seibon Carbon great company but this hurt!

Snmtazz70

Senior Member
First Name
Matt
Joined
Oct 12, 2019
Messages
117
Reaction score
36
Location
Miami
Car(s)
2019 Honda Type R many mods...
Country flag
They warrantied my hood after I had it only a few months for dull spots in clear. In order to warranty, you must cut the old hood to make it unusable. This hurt but what a great company that stands by their stuff! My car is not a daily and it is always covered if not driven.

carbon hood cut 2.jpg


carbon hood cut 1.jpg



Advertisement


 

Mature Banana

Senior Member
Joined
Sep 16, 2018
Messages
259
Reaction score
136
Location
Virginia
Car(s)
CTR
Country flag
They warrantied my hood after I had it only a few months for dull spots in clear. In order to warranty, you must cut the old hood to make it unusable. This hurt but what a great company that stands by their stuff! My car is not a daily and it is always covered if not driven.

carbon hood cut 2.jpg


carbon hood cut 1.jpg
That’s mean! They wouldn’t even let you give it away?
 
OP
Snmtazz70

Snmtazz70

Senior Member
First Name
Matt
Joined
Oct 12, 2019
Messages
117
Reaction score
36
Location
Miami
Car(s)
2019 Honda Type R many mods...
Country flag
  • Thread starter
  • Thread Starter
  • #3
Nope and yes it hurt! New one ships Tuesday.
 

ctr_no650

Senior Member
First Name
Jacob
Joined
Apr 6, 2018
Messages
115
Reaction score
61
Location
kansas city
Car(s)
2017 ctr, 2014 Chevy Sonic LTZ
Country flag
you can make that into cool auto art piece if you wanted to, i am assuming those photos where taken by you and the cutting was done by you and not seibon.
 

coopermidnight

Senior Member
First Name
Brandon
Joined
Jul 17, 2016
Messages
640
Reaction score
721
Location
Florida
Car(s)
19 FK8
Vehicle Showcase
2
Country flag
What a waste of a perfectly good hood! Could've been used as a replacement for another R owner or possibly a regular hatch owner if it fits.

I haven't been in the car scene long enough to know if this is considered a cool/confident/whatever business move, but all it's done for me is convince me not to buy anything from Seibon.
 

CanadiaegeanBlue

Senior Member
First Name
Humza
Joined
Jul 1, 2017
Messages
815
Reaction score
1,300
Location
Toronto
Car(s)
2017 Honda Civic Si Sedan - Aegean Blue Metallic
Build Thread
Link
Vehicle Showcase
1
Country flag
That's a drastic request, but I'm sure they've come to this point after customer(s) took advantage of warranty terms
 
OP
Snmtazz70

Snmtazz70

Senior Member
First Name
Matt
Joined
Oct 12, 2019
Messages
117
Reaction score
36
Location
Miami
Car(s)
2019 Honda Type R many mods...
Country flag
  • Thread starter
  • Thread Starter
  • #8
I send them pics of my fairly new hood, 3 months. It has been covered the whole time except driving which it's not a daily. I'm guessing a bad batch or the cost of the freight back and forth is not worth it to them. Also, maybe it is just cost. However, I will continue to buy from them, which I have, because of the no hassle warranty.
 
OP
Snmtazz70

Snmtazz70

Senior Member
First Name
Matt
Joined
Oct 12, 2019
Messages
117
Reaction score
36
Location
Miami
Car(s)
2019 Honda Type R many mods...
Country flag
  • Thread starter
  • Thread Starter
  • #9
you can make that into cool auto art piece if you wanted to, i am assuming those photos where taken by you and the cutting was done by you and not seibon.
Yes by me!
 

CWTypeR

Senior Member
Joined
Nov 22, 2018
Messages
144
Reaction score
86
Location
Georgia
Car(s)
2018 CW Civic Type R # 20866 and a 2009 Acura TSX for the daily grind....
Country flag
It's funny you had this issue....I had a cloudy blemish appear and it has gotten worse over the last couple of months. I have sent an email and waiting on a response as to what will be done to correct. I hope I have the same outcome, meaning a replacement hood....
7EF3D64B-91E7-4C06-9FF1-A535B4F01A51.JPG
 

ctr_no650

Senior Member
First Name
Jacob
Joined
Apr 6, 2018
Messages
115
Reaction score
61
Location
kansas city
Car(s)
2017 ctr, 2014 Chevy Sonic LTZ
Country flag
It's funny you had this issue....I had a cloudy blemish appear and it has gotten worse over the last couple of months. I have sent an email and waiting on a response as to what will be done to correct. I hope I have the same outcome, meaning a replacement hood....
7EF3D64B-91E7-4C06-9FF1-A535B4F01A51.JPG
that is a bummer, we spend our hard earned dollars on cf that makes our cars look and function well. Sometimes shit happens, i have been thru the ringer with cf parts both used and new.
 

OrchidFc3

Senior Member
First Name
Holly
Joined
Mar 9, 2019
Messages
696
Reaction score
347
Location
New Brunswick Canada
Car(s)
2017 Civic Type R "EvilR" 1992 SI Turbo K20a2 1996 RHD ITR J Swap 2017 Civic LX Hatch
Build Thread
Link
Vehicle Showcase
1
Country flag
That is ridiculous they made you cut a perfectly good hood. As far as all that milky color on the hood, that can be taken out with paint correction.
 

Salespunk

Senior Member
First Name
MO
Joined
Sep 8, 2018
Messages
57
Reaction score
69
Location
In Transit
Car(s)
Civic Type R, Ram 2500, 328 Wagon
Country flag
This is normal in most industries. They do not want sub par products with their name on them in the secondary market. In addition why should the original buyer profit from a warranty situation?

Regarding the idea that dull/cloudy areas in carbon can be fixed, no they can't. Those flaws are deep in the epoxy and not just a surface blemish.
 

CWTypeR

Senior Member
Joined
Nov 22, 2018
Messages
144
Reaction score
86
Location
Georgia
Car(s)
2018 CW Civic Type R # 20866 and a 2009 Acura TSX for the daily grind....
Country flag
This is normal in most industries. They do not want sub par products with their name on them in the secondary market. In addition why should the original buyer profit from a warranty situation?

Regarding the idea that dull/cloudy areas in carbon can be fixed, no they can't. Those flaws are deep in the epoxy and not just a surface blemish.

Agree with Salespunk here....yea, this is not a "fixable" issue....well below the surface and making it's way up through the carbon...
 

Advertisement












Advertisement


Top