My KTuner broke

[JDMpo0kie]

My connector to the OBD2 popped out. Is there anyway to fix this or get a warranty on it? @KTuner do you guys have a program to get a new one?

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[360glitch]

Pro tip, contact the manufacturer directly and they will help take care of this for you, assuming no product abuse.

 

[JDMpo0kie]

Pro tip, contact the manufacturer directly and they will help take care of this for you, assuming no product abuse.

Yeah I Emailed them and sent them the picture just now. No abuse it just simply popped out and I was wondering what the rattling was so I opened it and the piece was just sitting there.

 

[Maroco]

Thats gonna require ball soldering to fix. Not many people, even shops, have the tools or skills to fix that. Hopefully ktuner can help you out.

 

[JDMpo0kie]

Thats gonna require ball soldering to fix. Not many people, even shops, have the tools or skills to fix that. Hopefully ktuner can help you out.

That’s gotta take some serious skill for someone to actually do that haha. Props to whoever CAN do that stuff.

 

[Neddih]

Not that hard to do TBH lol but hopefully they can help you out

 

[KTuner]

We'd replace the entire 12 pin port in this case. We already replied to your email.

 

[amirza786]

That’s gotta take some serious skill for someone to actually do that haha. Props to whoever CAN do that stuff.

We have an assembly team here in one of our startups that build boards all day for medical devices, if you were in my part of the woods I would tell you to swing by! It looks like Ktuner responded to you, hopefully you get it replaced

 

[JDMpo0kie]

We have an assembly team here in one of our startups that build boards all day for medical devices, if you were in my part of the woods I would tell you to swing by! It looks like Ktuner responded to you, hopefully you get it replaced

They’re just going to replace the port which is all I need.

thanks!

 

[zerointerrupt]

Thats gonna require ball soldering to fix. Not many people, even shops, have the tools or skills to fix that. Hopefully ktuner can help you out.

Check this guy out https://rossmanngroup.com/. He’s is also on youtube, this guy is amazing.

 

[JDMpo0kie]

Check this guy out https://rossmanngroup.com/. He’s is also on youtube, this guy is amazing.

Thanks man. Ktuner told me to send it to them and they will replace the 12-pin Port. At least I get to keep my TSP stage 1 and 2

 

[LilToTo17]

That’s gotta take some serious skill for someone to actually do that haha. Props to whoever CAN do that stuff.

My dad did it lol. He said it was like any other solder job

 

[xcivicx]

Easy solder job, nothing near it to over heat. Proper fix would be new connector.
And note that no solder job is easy unless you do it regularly.

 

[LilToTo17]

Easy solder job, nothing near it to over heat. Proper fix would be new connector.
And note that no solder job is easy unless you do it regularly.

My dad doesn't do it regularly. He said you just have to know how to solder and have a microscope which he used to do so. All pins on the board were still intact and ready to solder back onto the connector. How do you think Ktuner repairs it lol. They solder on a new one.

 

[Linszter]

Can the screen be replaced ?? I dropped mine

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