jayee
Senior Member
- Joined
- Nov 5, 2017
- Threads
- 12
- Messages
- 326
- Reaction score
- 388
- Location
- Queens, NY
- Vehicle(s)
- 2017 Honda Civic Si (Sold), 2020 BMW M2C
@MAPerformance @Daelen@MAPHello Jonathan,
You are 100% spot on with all of this, and I do very personally feel embarrassed that this is how you were handled. As I had said in my most recent email to you, we have actually removed members of our staff, and updated many manufacturing and shipping practices due to this group buy and how it went. Much of it was not up to the expectations we have for our service to our customers, and that is not acceptable to our team. Promises where made by former staff members that did not get properly passed on to people handling the orders, leaving people feeling as though they did not get something they where told they would, I am happy to hold up that promise for people that would like me to.
I know I went into more detail in my email, if you would like me to do that here I am happy to do so.
To clear up any info, the "Coated Tips" is only in reference to the Black Coated tips .
Hopefully we can get this sorted to your satisfaction, and reverse the feeling that you have that we dont care. As that could not be further from the truth for me and my team here.
MAPerformance
-Daelen
I've gotten my replacement order but it is missing the front pipe to mid pipe adapter.... Can you please check your email. Much appreciated.
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