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PowerPerLiter

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Yup demand in writing before you accept the car back that anything else that is fed oil is warranted for the life of the car. Demand answers. They are trying to fuck you!
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stevessvt

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Definitely keep us posted. Be stern with corporate, but understanding with them. Let them know in no way is this acceptable to you having just the head replaced and you expect them to step in and either A) Replace the entire motor, or B) Extend the drivetrain warranty substantially including car rental on their dime in the likely event something catastrophic happens.

Damn it. I’m pissed for you!
 

NotSerious

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The tech either forgot to put the drain plug in before putting in the oil or forgot to put in the oil. Then started up the car, then realized his mistake when he heard the engine grinding. He didn't tell his boss because he was embarrassed. This happens on occasion. An honest dealer will own up to it and make it right (brand new engine).

You will have damage to more than one cylinder. Do not accept "a rebuilt cylinder". You just bought a brand new car and now you have one with a damaged engine.

The Dealer had the nerve to lie to you as to the cause. Get the car towed to a different dealer immediately.
 

CVCTURBO

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Yeah like several people have said you need to demand a new long block or have them replace the head and an extremely good extended warranty on all the oil fed components including the turbo.
 

TheHorse13

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Yea, I knew they fed you a story once I heard those videos. Starved oil impacts all internal components that require oil. What happens a month after the new head is installed and you wipe a bearing? That motor is junk now and I would not accept the car back until you go through the painful process that comes next. That process is called arbitration. The dealer will likely resist doing a full motor replacement and you'll end up in the arbitration process defined in the state where you purchased the car. Even if they agreed to swap the entire motor, how confident are you that it would be done right?

I would settle for nothing less than a new replacement vehicle. This will be a fight and take time but if you stick to your guns, this outcome is possible. I've been through this with another car manufacturer years ago and I can still remember the horrible feelings that you're experiencing right now. Use that as your motivation to get things made right.
 


TheHorse13

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I understand that you were good to the car but that makes zero difference if the motor was starved of oil. If a dealership allegedly can't even change oil correctly, then I'd be hesitant to believe that they can fix or replace a motor. Then again, you could have just run into some bad luck and the worst mechanic on Earth got to perform your oil change.

Whatever the case, giving them a chance to try to fix this can only help your arbitration case that will come later.
 

mvela

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This is why I’m scared to let anybody touch my car. I change my own oil and do my own maintenance. I have had one of my trucks messed up from a simple oil change 20 years ago. Ever since that day I’m the only one who changes oil in my vehicles. But back to your civic, I agree that if that head was damaged then more could’ve gotten damaged. To me that sound your engine is making sounds more like your main bearings have gone out. And running without oil can cause that quickly.
 

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...To me that sound your engine is making sounds more like your main bearings have gone out. And running without oil can cause that quickly.
When I heard the motor running in his videos, this was the first thing that came to mind. It sounded like wiped bearing(s). Hopefully this poor guy gets a proper resolution sooner than later.
 

mvela

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When I heard the motor running in his videos, this was the first thing that came to mind. It sounded like wiped bearing(s). Hopefully this poor guy gets a proper resolution sooner than later.
Yup especially that long squeak. My bearings went out in a Tahoe of mine years ago and sounded similar to this. Mine squeaked and and had that awful sounding knock. I tore into it and my mains were shredded. I ended up just buying a new motor.
 


FC3L15B7

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Additional noise in this video as well. Have a apt scheduled with dealer on tuesday, i will post resolution. Any ideas on what this noise could be from just 3000 miles of driving normally.
Sounds to me like it's misfiring.
 

REBELXSi

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Now all his info is gone. Hiding the lies lol
 


 


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