XWCMx
Member
- First Name
- Steve
- Joined
- Sep 17, 2018
- Threads
- 0
- Messages
- 7
- Reaction score
- 1
- Location
- Vancouver, BC
- Vehicle(s)
- 2017 Civic Sport
- Vehicle Showcase
- 1
Hey all, after speaking with the folks at Ktuner I've bought a new Windows computer and am still having connectivity issues with the device, which wont even allow me to get past locking the device - Essentially switching between authenticating and disconnected every 2-3 seconds. Ktuner is convinced it is not a hardware issue, so I was wondering if any of you had any insight or experience with a specific issue like this?Thanks for the advice guys. I've now downloaded Parallels, but am hitting the exact same issue - This time it's flashing "Authenticating" for a millisecond, and then back to Disconnected. I've tried a few different cords, and unplugging 100+ times to no avail. I'll reach out to Ktuner and see if they know of anything else.
I've tried to update my USB drivers, which I think was successful, and ensured the software is up to date both for the software and my computer. I've actually tried this on 3 computers - 2 Macs and a PC. Like I said, Ktuner hasn't given me any advice other than saying that it is not defective, so any help would be appreciated!
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