Dougyfd
Member
- Joined
- Jul 12, 2016
- Threads
- 3
- Messages
- 10
- Reaction score
- 10
- Location
- Stormville, ny
- Vehicle(s)
- 2016 ex-l
- Thread starter
- #1
Have to say that Honda quality is not what it use to be. I was thinking of buying my 2016 Civic ex l when the lease ends in April , but highly doubtful now. Driving from NY to Florida last month the AC was blowing warm air. I bring it to Honda of St Augustine . They find it's low on freon but cannot find any leak. They evacuate & recharge it and add a dye to it. They also did the oil dilution update (I didn't ask them to) Changing the ac control unit is part of that campaign. I notice the next day that my dual climate control is not working. On my second trip back to the dealership they realize that it's the wrong ac controller. Of course they have to order the part. On my third trip they install the correct one. All is good until a few days later when the AC is blowing warm again. On my 4th trip back they replace the condenser. ( I told them that it is a common part failure , but of course they never believe you.) It seems all service writers are trained to never admit that they have ever seen any particular issue. When the service manager tells me it is a bad condenser, I responded that they just happen to have that & the compressor in stock. ( Even though they claim they've never seen any fail) It's shameful that a common part like a condenser & compressor that normally give you many years of service are failing in large numbers in 16 civics. Now my Civic is at a dealership in Daytona Beach & I have a loaner car. The latest problem is that every conceivable malfunction light in the dashboard is lit up. It took them almost two hours to tell me that the vehicle speed sensor is bad. ( I think it may be the vehicle stability assist module) There are numerous complaints online about these malfunction lights coming on for no reason. Of course they have to overnight the part, that's why I took the loaner. In 3 months the warranty ends ,& I'd be stuck paying these parts changers to repair this vehicle. Pretty sure I'm done with Honda. If I wanted a relationship with the service manager I'd buy a Ford , Chrysler or Chevy.
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