Honda Care car rental...

[beo]

My car has a valve cover gasket leak, and a coolant hose leak. (covered by powertrain warranty) And maybe some AC problem (not confirmed).

I took my car in today (Saturday), I was informed that the part(s) required had to be ordered. At best case, the work will be completed by Wednesday or worst Friday (Sunday they are closed, Monday is a holiday). I have Honda care and the service advisor said the amount of rental coverage is also subjected to waiting time (they did not have a loaner for me). But my reading of the Honda care contract suggests that Honda care will only cover according to "Warranty flat rate time".

My questions are:
1. Will the Honda care cover rental starting Saturday until Wednesday or Thursday?
2. Since valve cover gasket leak, and a coolant hose leak is covered under powertrain, that means the dealer does not need to call the administrator for pre-authorization of repairs. Do I have to call the administrator now for authorization of rental? If the dealer confirms problem with AC, dealer will not call for a pre-authorization of repairs until Tuesday.
3. Is there a site where I can find how what is the flat rate time that is authorized for valve cover gasket leak, and a coolant hose leak? So I can calculate the minimum of time allowed for rental? (the service advisor told me that this job will take 2 hours, not sure if that is correct)

Sponsored

 

[parshisa]

they should've given a rental right away. At least, they always did for me when I was taking in both of my hondas (civic and pilot with honda care). Just go to another dealership

 

[kvin_le]

I’ve been in a similar situation with a valve cover gasket leak a while back. The waiting game for parts can definitely be frustrating, especially when you're left without a loaner car.

 

[Tommi]

Well, from my experience, it’s always worth double-checking the fine print in your warranty to ensure you’re not out of pocket for things like rental coverage.

If you need a reliable ride in the meantime, renting might be your best option. When I was stuck, I rented a car for a few days, and honestly, it wasn’t all bad. I treated myself to something fun to drive—it actually made the inconvenience a little less painful. If you’re open to upgrading your rental experience, something like a Porsche could be a cool option to get around while your car’s in the shop. You might want to look into it here: https://realcar.miami/brands/porsche.

Sponsored