FedEx losing wheel shipment? Anyone had this experience?

ElementalHonda

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So on eBay, a dealership was selling a set of 4 wheels at a deal I couldn't refuse. I needed a set for autocross anyways. Today FedEx delivered the wheels. The tracking it says all four packages were delivered at 10:30am. But at 10:30am I was sitting in my bedroom with my girlfriend according to my interior security cams. My doorbell never rang, and there was never a knock at the door. When we left to go to Ikea an hour later at 11:30, the packages were not at the front door. We ended up coming home at around 1am after spending some time with friends and I saw only two of the four wheels sitting at the front door.

So now my mind is racing....did two of the wheels get stolen off my front doorstep? Or did the Fedex driver only deliver two? Are the other two coming and he just marked all four as delivered? I'm quite confused.

I would hope that thieves wouldn't be dumb enough to only steal two of four OEM Honda wheels if all four truly were delivered.

Thoughts?
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ElementalHonda

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A signature wasn't required ?
Nope. The Honda dealer that sent them did not make them signature required. They also never sent me a tracking number. I only was able to get the tracking number off the two wheels that were delivered.
 

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Nope. The Honda dealer that sent them did not make them signature required. They also never sent me a tracking number. I only was able to get the tracking number off the two wheels that were delivered.
Contact the shipper and have them file a claim with Fedex. You can contact Fedex on your end as well but the shipper will still need to follow up. Be sure that Fedex hears that you were at the house for a full hour after tracking shows delivery and there were no packages delivered at the time. It's a crazy time of year in the delivery world. Someone may have been taking shortcuts and doing who knows what else.
 

ES EF ED

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When you checked the tracking on the FedEx site , under 'shipment facts ' what does it say on 'total packages ' ?
 


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ElementalHonda

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When you checked the tracking on the FedEx site , under 'shipment facts ' what does it say on 'total packages ' ?
Four total packages.

Contact the shipper and have them file a claim with Fedex. You can contact Fedex on your end as well but the shipper will still need to follow up. Be sure that Fedex hears that you were at the house for a full hour after tracking shows delivery and there were no packages delivered at the time. It's a crazy time of year in the delivery world. Someone may have been taking shortcuts and doing who knows what else.
Yeah I filed a claim last night. Sent an email to the seller as well. Hoping I hear something soon as having two out of four wheels is extremely heartbreaking
 

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assuming they came in different boxes, each box should have been scanned so fed x should know. thats the way it was many moons ago. it should have be shipped as a multiple package shipment, that is if the dealership was a smart shipper.
 
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ElementalHonda

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assuming they came in different boxes, each box should have been scanned so fed x should know. thats the way it was many moons ago. it should have be shipped as a multiple package shipment, that is if the dealership was a smart shipper.
Yes it shows all 4 boxes as scanned. It was a multiple package shipment. Yet only two showed up at the door to my knowledge.
 

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I had an issue where my packages were sent to the wrong address, but that was the shippers fault for somehow putting the wrong address on the boxes with my new rims.... -_-
 
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ElementalHonda

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I had an issue where my packages were sent to the wrong address, but that was the shippers fault for somehow putting the wrong address on the boxes with my new rims.... -_-
That stinks? Did you ever get them back?

My worry is since I bought via the dealerships Ebay page, I may be SOL if they never show up and Fedex decides to not claim responsibility for the lost wheels. We'll see what the dealership and FedEx say when they respond.
 


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That stinks? Did you ever get them back?

My worry is since I bought via the dealerships Ebay page, I may be SOL if they never show up and Fedex decides to not claim responsibility for the lost wheels. We'll see what the dealership and FedEx say when they respond.
eBay has some pretty good security in place so you don't get screwed over. File a claim with eBay, Fed-Ex, and the Seller and I'm sure you will either get the wheels or your money back
 

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I've had packages with the correct address but the barcode sent them somewhere else. Was fucking stupid as it seems people can't read an address on a shipping label anymore and only use a scanner to send things through the delivery system.
 

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here from 2021! i am going through something similar with my wheels. 2 of 4 packages Delivered, other 2 are in Memphis still ... did you manage to get all 4 wheels back? I'm worried FedEx might have lost 2 of my wheels, being that these are sw388s & very expensive. :(
 
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ElementalHonda

ElementalHonda

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here from 2021! i am going through something similar with my wheels. 2 of 4 packages Delivered, other 2 are in Memphis still ... did you manage to get all 4 wheels back? I'm worried FedEx might have lost 2 of my wheels, being that these are sw388s & very expensive. :(
My wheels eventually showed up. They delivered 2, marked them all delivered on the label. Then 4 days later they delivered the other 2.
 

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My wheels eventually showed up. They delivered 2, marked them all delivered on the label. Then 4 days later they delivered the other 2.
old thread but i see you are in kcmo?
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