The dealer is giving me a hard time, should I keep pressuring them? They are saying it can get buffed/polished up but I don't think so considering they already tried. It was definitely there before I purchased it. I also found some repair receipt regarding some bumper damage they forgot to mention inside the glove department.Is that cover under manufacturer defect liability(warranty)? If is a permanent damage, I would return to the dealership and ask them to change a new one.
you don't, you bring it back to the dealer and tell them WTF and they will order this piece for you. The car came in your hands like that? you did not noticed it when you took possession of the vehicle?
Does anyone know how I can fix this?
Only the day after when I got it because it was pretty dark when I picked it up.you don't, you bring it back to the dealer and tell them WTF and they will order this piece for you. The car came in your hands like that? you did not noticed it when you took possession of the vehicle?
Yeah no this is not acceptable you paid for a new car, hold your own dont let it slide...they owe you a replacement part and free install.Only the day after when I got it because it was pretty dark when I picked it up.
Will do and thank you for the advice.Yeah no this is not acceptable you paid for a new car, hold your own dont let it slide...they owe you a replacement part and free install.
On my previous 2016 coupe it came with scratches on an interior panel...big ones not like minor...they replaced it...and the month after the long light bar in the back had condensation in it...water...they also replaced it.
Def pressure them into paying for replacements. Call HQ if you need to.The dealer is giving me a hard time, should I keep pressuring them? They are saying it can get buffed/polished up but I don't think so considering they already tried. It was definitely there before I purchased it. I also found some repair receipt regarding some bumper damage they forgot to mention inside the glove department.
To be honest it's not that noticeable from afar but I kind of don't like the fact that they sold me a not so new car.
Good to hear. If has not swapped out the entire bumper yet, drop an email to the dealer what was being transpired/agreed. With black and white, they will not turn around.Update: I just wanted the black trim changed, but I think the dealer is going to end up swapping the entire bumper out. Thanks a lot for the advices everyone.