jerost
Member
- Joined
- Jan 2, 2017
- Threads
- 4
- Messages
- 31
- Reaction score
- 25
- Location
- Milton MA
- Vehicle(s)
- 2017 Honda Civic LX Sedan Lunar Silver
- Thread starter
- #1
While all you lucky Honda owners are enjoying your Civics, I've been suffering for 7 months. Here's a write-up I did today prior to a visit to a dealer who didn't have time to work on it today even though I explained the problem when I called and they said they could. I want to love my car but if Honda doesn't make this right, and soon, I will do all in my power to convince people not to buy Hondas. And I will sell my car and absorb the financial loss.
2017 Honda LX 4-door Sedan
Purchased December 2016
PROBLEM:
Steering feels too loose, not secure ? from first day of ownership
About one week after picking up my new car, I brought it back to [dealer] to:
pick up the new registration
have a missing piece of plastic replaced on windshield wiper
have steering checked - Service Advisor told me the Service Manager drove it (not with me in the car) and said it felt correct
For 7 months, I have lived with this and tried to to get used it but I have never felt comfortable or secure with the steering. Here is how I would describe it:
Too loose, too much play in the steering wheel
Feels like there is too much power assist
Does not want to come back to center and stay at center
Note: I have owned 4 Honda's and 4 Toyota?s, so I know what these cars feel like. This is the only one I have been dissatisfied with the steering like this.
August 1, 2017 - Outside a CVS, I met another owner of a 2017 Civic LX 4-door sedan like mine and asked him about the steering. I drovbe his car and he drove mine. AMAZING DIFFERENCE. I immediately noticed his car's stering felt heavier - in a good way - and his car reurned to center and went where I pointed it. - none of the loosey-goosey feeling of my car. He agreed that my car's steering felt too loose.
August 2, 2017 - I work in xxxxxx now and stopped at [different dealer] to talk about the steering. The Service Manager sent me out with a Master Technician. We went out to test-drive a brand new Civic LX 4-door from their lot and my car. Like the car I drove at the CVS, the steering of the LX from their lot felt heavier-weighted and more precise and not loosey-goosey. The Master Technician said about my car:
feels like the alignment is off
the steering wheel needs to be centered
may need caster adjustment
August 3, 2017 - I called Honda in California to see if any work on this issue should be covered because I brought it back to [dealer] a week after I got the car. They said I need to go back to any Honda dealer who should do a diagnostic to see if it?s warrantable.
2017 Honda LX 4-door Sedan
Purchased December 2016
PROBLEM:
Steering feels too loose, not secure ? from first day of ownership
About one week after picking up my new car, I brought it back to [dealer] to:
pick up the new registration
have a missing piece of plastic replaced on windshield wiper
have steering checked - Service Advisor told me the Service Manager drove it (not with me in the car) and said it felt correct
For 7 months, I have lived with this and tried to to get used it but I have never felt comfortable or secure with the steering. Here is how I would describe it:
Too loose, too much play in the steering wheel
Feels like there is too much power assist
Does not want to come back to center and stay at center
Note: I have owned 4 Honda's and 4 Toyota?s, so I know what these cars feel like. This is the only one I have been dissatisfied with the steering like this.
August 1, 2017 - Outside a CVS, I met another owner of a 2017 Civic LX 4-door sedan like mine and asked him about the steering. I drovbe his car and he drove mine. AMAZING DIFFERENCE. I immediately noticed his car's stering felt heavier - in a good way - and his car reurned to center and went where I pointed it. - none of the loosey-goosey feeling of my car. He agreed that my car's steering felt too loose.
August 2, 2017 - I work in xxxxxx now and stopped at [different dealer] to talk about the steering. The Service Manager sent me out with a Master Technician. We went out to test-drive a brand new Civic LX 4-door from their lot and my car. Like the car I drove at the CVS, the steering of the LX from their lot felt heavier-weighted and more precise and not loosey-goosey. The Master Technician said about my car:
feels like the alignment is off
the steering wheel needs to be centered
may need caster adjustment
August 3, 2017 - I called Honda in California to see if any work on this issue should be covered because I brought it back to [dealer] a week after I got the car. They said I need to go back to any Honda dealer who should do a diagnostic to see if it?s warrantable.
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