haced
Member
- Joined
- Aug 9, 2016
- Threads
- 3
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- 43
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- 22
- Location
- Maryland
- Vehicle(s)
- 2016 Civic Touring WOP
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- 1
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- #1
UPDATE: Added resolution as a response below.
So I just picked up my car from the dealership after my first oil change and having the e-brake recall software update and after I got my keys I was getting in my car when I thought I should check the outside of my car. I immediately saw a HUGE scratch on the car and proceeded to go back inside and complain.
The dealership (cashier) took down my phone # and said they will call me tomorrow. After going back outside I noticed a total of 4 more scratches! The longest one was on the other side of the car too. Now I am kind of pissed and I want to know what will the dealer typically will do about this and what I should do about this?? This is my first new car.
pics for reference
So I just picked up my car from the dealership after my first oil change and having the e-brake recall software update and after I got my keys I was getting in my car when I thought I should check the outside of my car. I immediately saw a HUGE scratch on the car and proceeded to go back inside and complain.
The dealership (cashier) took down my phone # and said they will call me tomorrow. After going back outside I noticed a total of 4 more scratches! The longest one was on the other side of the car too. Now I am kind of pissed and I want to know what will the dealer typically will do about this and what I should do about this?? This is my first new car.
pics for reference
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