chety
Member
- Thread starter
- #1
Hi guys, i'm looking for advice here. Tl;dr first and long version down below.
I just bought an EX-T coupe 2 weeks ago from now, got aproved and everything awaiting dealer to provide VIN# so I can set-up my insurance.
But everytime i'm calling them i'm routed to the voicemail and i'm not even getting a callback.
My current status on the car is - still waiting for the salesmanager to do a "trade" with another dealer, i'm being told that it is happening quite often. (2-3days top)
Needless to say i'm quite worried about this situation as it went from 2-3days to 2week.End of tl;dr
At first they rushed me to get HFS aprove as soon as possible, and got back to me 2 days later with an green light.
From there it's silent radio... No more update, salesman asked me to be in touch with Finance Director, and finance director got lost and told me she'll get back to me asap and I quote.. " give me a few minutes, i'll get back to you in like 5-15min, let me check with the salesman". Never heard back from her left 2 voicemail on different days.
When trying to reach the salesman he's either (on lunch, days off, out of office, with a client). Gave up on him as he told me his mom just passed away, I respected that and gave my deepest condolences then never called him back as he told me to be in contact with the finance director...
Finally I tried to reach the Sales-manager as last resort, unsucessfully...
I understand that swap between dealer might take a little or longer than 2 week. But shouldn't they get back to me with an update regarding what's hapenning with the "trade"?
Have anyone experienced anything similar or how long does trade usually take?
Im pretty sure it's any day from now.. Might be today or tomorrow or next week top (finger cross)
Thanks in advance for any constructive comments.
I just bought an EX-T coupe 2 weeks ago from now, got aproved and everything awaiting dealer to provide VIN# so I can set-up my insurance.
But everytime i'm calling them i'm routed to the voicemail and i'm not even getting a callback.
My current status on the car is - still waiting for the salesmanager to do a "trade" with another dealer, i'm being told that it is happening quite often. (2-3days top)
Needless to say i'm quite worried about this situation as it went from 2-3days to 2week.End of tl;dr
At first they rushed me to get HFS aprove as soon as possible, and got back to me 2 days later with an green light.
From there it's silent radio... No more update, salesman asked me to be in touch with Finance Director, and finance director got lost and told me she'll get back to me asap and I quote.. " give me a few minutes, i'll get back to you in like 5-15min, let me check with the salesman". Never heard back from her left 2 voicemail on different days.
When trying to reach the salesman he's either (on lunch, days off, out of office, with a client). Gave up on him as he told me his mom just passed away, I respected that and gave my deepest condolences then never called him back as he told me to be in contact with the finance director...
Finally I tried to reach the Sales-manager as last resort, unsucessfully...
I understand that swap between dealer might take a little or longer than 2 week. But shouldn't they get back to me with an update regarding what's hapenning with the "trade"?
Have anyone experienced anything similar or how long does trade usually take?
Im pretty sure it's any day from now.. Might be today or tomorrow or next week top (finger cross)
Thanks in advance for any constructive comments.
Sponsored