dealer stole mods from my car

caspar21

2018 Civic Si
Joined
Jun 7, 2018
Threads
14
Messages
564
Reaction score
401
Location
south central ontario
Vehicle(s)
2018 Civic Si
Country flag
ok, maybe not mods, but they went and took out my dropin filter from PRL and put in a factory filter when they were doing some brake work.
i specifically said not to touch it. that it was due to be cleaned. then they threw it out.

what should i do?

ps, sorry for the youtubeish clickbait title..
Sponsored

 
OP
OP
caspar21

caspar21

2018 Civic Si
Joined
Jun 7, 2018
Threads
14
Messages
564
Reaction score
401
Location
south central ontario
Vehicle(s)
2018 Civic Si
Country flag
dealers are so used to people just blindly trusting them and not forcing them to do their job right.
they really don't care.
i am sure some out there really do give a damn. but i have not met that one.
 

gtman

Senior Member
First Name
Mitch
Joined
Oct 27, 2015
Threads
328
Messages
16,675
Reaction score
24,359
Location
USA
Website
www.civicx.com
Vehicle(s)
2017 Cosmic Blue EX-L Sedan
Vehicle Showcase
2
What I'd like to know is why were they opening the airbox for brake work. And yes, you need to make a stink about this with the service manager. Sounds like the tech did that on their own and is a thief.
 

jred721

Senior Member
First Name
James
Joined
Mar 20, 2018
Threads
36
Messages
1,491
Reaction score
1,137
Location
Northern Virginia
Vehicle(s)
'20 Accord Sport
Country flag
What I'd like to know is why were they opening the airbox for brake work. And yes, you need to make a stink about this with the service manager. Sounds like the tech did that on their own and is a thief.
At my dealer at least they usually do a free "inspection" of the car to see if anything else needs work (basically a way for them to see if they can get any more money out of you). My guess is that according to their records the car needed a new air filter so they decided to throw out the PRL one even though OP told them not to do so. It's stupid and I definitely would ask them to pay for a new filter for the car.
 


Daniel644

Senior Member
First Name
Daniel
Joined
Aug 31, 2019
Threads
7
Messages
241
Reaction score
127
Location
Ellijay, GA
Vehicle(s)
2016 Civic EX-T Sedan, 2003 Trailblazer LS, 1999 Pontiac Firebird
Country flag
why are you going to a dealer for brake work?
 

shoegazer

assistant to the assistant manager
Joined
Sep 5, 2018
Threads
7
Messages
1,415
Reaction score
715
Location
Raleigh NC
Vehicle(s)
2018 Civic LX Coupe 2.0 (CVT)
Country flag
More and more; I can see the wisdom of just returning everything to stock (or disconnecting the non-stock stuff) before going to the dealership.
 

latole

Civic Lx 2018 Manual , Civic LX 2016 Manual
Joined
Apr 13, 2017
Threads
17
Messages
2,971
Reaction score
806
Location
Vaudreuil,Quebec ,Canada
Vehicle(s)
Civic Lx 2018 Manual , Civic LX 2016 Manual
Country flag
At my dealer at least they usually do a free "inspection" of the car to see if anything else needs work (basically a way for them to see if they can get any more money out of you). My guess is that according to their records the car needed a new air filter so they decided to throw out the PRL one even though OP told them not to do so. It's stupid and I definitely would ask them to pay for a new filter for the car.

"......(basically a way for them to see if they can get any more money out of you).....

:thumbsup:
 


Daniel644

Senior Member
First Name
Daniel
Joined
Aug 31, 2019
Threads
7
Messages
241
Reaction score
127
Location
Ellijay, GA
Vehicle(s)
2016 Civic EX-T Sedan, 2003 Trailblazer LS, 1999 Pontiac Firebird
Country flag
because i cannot be bothered to do it myself. now i pay for my lazyness
then go to ANY MECHANIC ANYWHERE, Dealership labor rates are typically much higher then the average mechanic.
 

Learn2turn

Senior Member
First Name
Christopher
Joined
Nov 26, 2018
Threads
16
Messages
714
Reaction score
371
Location
Rio Rancho NM
Vehicle(s)
'79 Toyota Longbed PU, '95 (Drift Toy) Miata, '05 Tuned Gran Prix White S2000, '19 Championship White C-Type R
Country flag
I assume they charged you for the stock filter and the replacement labor. Did you check your invoice?
 

Coupe-R

Senior Member
Joined
Mar 22, 2018
Threads
19
Messages
102
Reaction score
48
Location
-
Vehicle(s)
2020 Accord 2.0T Sport | '18 Civic EX-T Coupe CVT (destroyed)
Vehicle Showcase
1
Country flag
I just recently stopped using the dealer for everything myself. I rather go to an independent mechanic or do it myself if it's something easy. Not to mention I have too many modifications I wouldn't trust a dealer not to mess something up or make a fuss that I'm catless.
Sponsored

 


 


Top