A/C not working: Work in progress

NotSerious

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The condensors have been going bad and leaking well before the Covid crisis.
I don't know for sure why yours leaked out but I would not rule out a bad condensor.

Good dealers replace the condensor without any hassle. My dealer is.



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Deb K

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I have a 2016 Civic and the AC pooped out earl this summer. It's hot here in the south. I took it to the dealership (not hte one I bought it from, but the closest on, where I've purchased several previous Hondas). They said they had to replace the whole things, and charged me $2500 (which I put on a credit card and am still paying off). Now I'm reading that this seems to be a bigger issue, not just specific to my car. Do I have recourse?
 
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latole

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  • Thread starter
  • Thread Starter
  • #34
I have a 2016 Civic and the AC pooped out earl this summer. It's hot here in the south. I took it to the dealership (not hte one I bought it from, but the closest on, where I've purchased several previous Hondas). They said they had to replace the whole things, and charged me $2500 (which I put on a credit card and am still paying off). Now I'm reading that this seems to be a bigger issue, not just specific to my car. Do I have recourse?

Ask for a second opinion from a A/C shop, not dealer.
 

anthonyc

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I have a 2016 Civic and the AC pooped out earl this summer. It's hot here in the south. I took it to the dealership (not hte one I bought it from, but the closest on, where I've purchased several previous Hondas). They said they had to replace the whole things, and charged me $2500 (which I put on a credit card and am still paying off). Now I'm reading that this seems to be a bigger issue, not just specific to my car. Do I have recourse?
It'll be hard to get the money back after the fact, the proof is gone. Check the invoice and see if they charged you for the condenser. If they did, see if it specifies why it was replaced. The only reason you should have been charged for a bad condenser would be rock damage. If they replaced it because of the defect then you should not have been charged, so there may be a way to get that money back.

I have read other stories on here where dealers replaced both the compressor and condenser. The compressor very well may have been bad in those cases, and the dealer just replaced the condenser (for free) while they had the car in. Or they may have charged for a compressor to get some $$ back for the warranty work, just depends on the dealer. I took my car to a dealer I'd never been to and got the condenser replaced + refrigerant recharge for free, just took 6 weeks.
 
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