I will get on that. Its not a big deal but for information purposes only i will get you that info.To my knowledge, we have not had this issue occur with others, and the bar should fit the 2.0L non-turbo motor without issue. If the plastic engine cover height or the bar height was off by about 1-2 mm, then that could cause it to possibly touch the engine cover. We would have to take some detailed measurements of this customer's car to really know since we have not had this issue before.
If you did order the strut bar and had any fitment issues, we would of course take care of it. I would also want to see some detailed pics to try to narrow down what was going on.