bad experience

I went to a dealership to get door sills installed. Their name I am leaving out for legal reasons. I was advised the service would take one and a half hours and decided to wait at the dealership. I turned my GoPro dashcam on and went to the waiting area. Two and a half hours later, I walk over...

In a phrase: not good. So a few months ago I picked up a 2017 Civic Touring sedan as I needed a vehicle to commute approximately ~50 miles each way a day to work. I ended up getting a great deal on the car, but after driving with the car I'm starting to wonder if there was a reason for it...