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  1. Dealership didn't tighten my oil plug correctly!!!!

    Sorry I haven't been active haven't had much time on my hands. The issue was resolved, they put in a new long block and gave me a extended 100,000 warranty all in writing. Car been great no other issue has appeared as of yet. If anything does appear i'll update this post.
  2. Dealership didn't tighten my oil plug correctly!!!!

    Close but no it was one of their other locations
  3. Dealership didn't tighten my oil plug correctly!!!!

    Yes I do drive a ex so no turbo they are doing the install this week their eta is probably thursday or friday. As far as the extended warranty goes the General Manager would confirm with me what the length will be via email.
  4. Dealership didn't tighten my oil plug correctly!!!!

    Been busy with my job but here's the latest update and where things stand. I went in on friday afternoon. They had taken the top half of the engine off and determined that they would need to do a long block replacement. I expressed my concerns if that was going to be enough why not just replace...
  5. Dealership didn't tighten my oil plug correctly!!!!

    I'm going down to the dealership tomorrow to see the tore down engine and discuss what's going to happen next. So far they failed 3 time first the oil plug loose to the point it came off, second turning on the car when it had no oil and trying to drive it into the bay, and third trying to give...
  6. Dealership didn't tighten my oil plug correctly!!!!

    thanks for the laugh guy wouldn't that be the best out come type r at invoice or type r engine lol
  7. Dealership didn't tighten my oil plug correctly!!!!

    Update: So they haven't taken apart my engine but did do a oil pressure test which came back 39-40 when it should be at 80-90. They said they will take apart the engine to see what needs replacing I pushed for a new engine but they said they would first need to see the damaged in the engine.
  8. Dealership didn't tighten my oil plug correctly!!!!

    Update: So I got off the phone with Honda of America they said that they will have a talk with the dealership and asked me what they could do for me. I stated again either a new engine with extended warranty from honda or a exchange of the vehicle for a working one. I also received this from...
  9. Dealership didn't tighten my oil plug correctly!!!!

    Update: Got off the phone with honda of america they stated they will move this up the ladder and have a higher up contact me within 24 hr to see what the next steps will be. They also asked me what honda of america can do to make up for this mess. I stated I want at least a new engine and...
  10. Dealership didn't tighten my oil plug correctly!!!!

    I agree 100% with you I gave them the benefit of the doubt to make their own call on what was needed in the first place but I was not taken seriously till now and now I want to make sure the do right by me.
  11. Dealership didn't tighten my oil plug correctly!!!!

    I don't spend too much time here on forums just mostly lurk and see what's new in the community. I've been doing my due diligence with this matter and just trying to not get screwed for their mistake. Thanks charleswrivers and everyone so far for helping me so far. I will keep this thread updated.
  12. Dealership didn't tighten my oil plug correctly!!!!

    I just texted them back with a modified version of your post. I feel like they were trying to get away with ruining my engine and now are trying to do the bare minimum to make it right unless I continue to push back.
  13. Dealership didn't tighten my oil plug correctly!!!!

    Just got a text from them "Hi there, just wanted to let you know that Dave said we will need to replace some bearings, so we will keep your vehicle here for a few days or a week at the most, you can just keep the rental until we call you that your vehicle is ready for pick-up, if you have any...
  14. Dealership didn't tighten my oil plug correctly!!!!

    UPDATE: So I went to the dealership immediately the service advisor wanted me to sign for the release of the car to me. I said no I have to see what your tech diagnostic is before even signing any document. The service advisor said she would print it out and give it to me to please take a seat...
  15. Dealership didn't tighten my oil plug correctly!!!!

    Definitely thanks for your support! I'm going to the delaship later today and see where this goes. If nothing is resolved then I'll see what Corporate, the department of business oversight, district attorney DMV and my lawyer think of this.
  16. Dealership didn't tighten my oil plug correctly!!!!

    Just got off the phone with Honda of America and filed a formal complaint of the events so far. They stated to go to the dealership and see what they have to say and follow up with them after to see if the matter has been resolved or if this needs to be escalated to higher level.
  17. Dealership didn't tighten my oil plug correctly!!!!

    It's most definitely not going to stay like this. Look at what they sent me and want me to sign electronically before even seeing the car.
  18. Dealership didn't tighten my oil plug correctly!!!!

    I just got a text saying my car is ready to be picked up low and behold they just did an oil change and added a new plug. Like hell am I going to accept it.


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