Windgrace
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- #1
In a phrase: not good.
So a few months ago I picked up a 2017 Civic Touring sedan as I needed a vehicle to commute approximately ~50 miles each way a day to work. I ended up getting a great deal on the car, but after driving with the car I'm starting to wonder if there was a reason for it.
First, I discovered that the Touring subwoofer rattle was very apparent on my drive home from the dealership. I had listened to the radio prior to purchasing it, but as soon as I started playing anything with moderate bass in it from my Pandora station it flared right up. Took it to the dealer a few times and they alternated between "We can't hear anything" to "You just can't listen to that type of music" to "That sounds is normal, that song will sound like that in any Touring model". I ended up following the guide to make a wedge covered in electrical tape, which stifled the rattle for most songs. The other day a song came on and the smacking/rattle was so loud I thought the rear glass was going to shatter!
The first weekend with my car I went to wax/wash it and found a flaw in the factory paint (dirt nib) on the right quarter panel next to the tail light. Took it to the dealer and after about a month of back-and-forth they decided to fix the paint under warranty. Great, I thought.
Not so much. The shop they took the car to for the fix was careless during the sanding process and shaved the paint on the edge of the door down to the metal. I found it about a week after picking up the car when I hand-washed it and the paint just flaked off. The shop is denying all responsibility and even had the gall to suggest I somehow managed to open the door so hard and fast that I had somehow managed to shred the paint all the way to the metal. Waiting to hear back from the general manager, but I have a feeling they will dig their heels in on this case. The Honda manager who approved the "repair" hasn't responded to my emails about it, either.
While I have been able to mostly hide the damage with touch up paint (and I'm considering buying aftermarket door edge guards to prevent other damage and hide it completely) I'm still furious.
Then I have a list of other minor annoyances with the car:
1) Auto-dimming mirror sucks. Doesn't seem to work when there's a car right behind you, which is of course when you expect it to do something. I think I read people speculating that the rear deck was intruding on the sensors.
2) Infotainment display: randomly dims/brightens. Has issues connecting to my phone about 1/3 of the time.
3) Adaptive Cruise Control: always tracks 1 mph off what it's supposed to do. If I set the cruise at 70, the car will go 69. I know it's a small quirk but I find it terribly annoying.
4) Rain sensing wipers: apparently this is an issue other owners have experienced. I haven't had much rain to test it out in, but in my experience it failed completely at identifying the proper speed to go and was always either too slow or too fast.
5) Disappointed in overall craftsmanship of the vehicle. When popping the trunk the area directly around the edge of the trunk isn't fully painted and even has areas where paint pooled and dripped. The welding for the doors is low quality and you can see bulges and drips where the metal cooled and was not smoothed out prior to being painted on every door.
6) City MPG is nowhere near 32 (Edit: 30). Try more like 22-25.
All-in-all, very disappointed with this purchase. I'm hoping some of the new or refreshed Toyotas and Mazdas for the 2019 model year will include Apple Carplay because I honestly am considering taking the trade-in loss and dumping this car. I like the way it handles, the peppy engine and the fact that I consistently can get 38-42 mpg on my highway commutes but this whole experience has soured me to the car, and the whole Honda brand.
So a few months ago I picked up a 2017 Civic Touring sedan as I needed a vehicle to commute approximately ~50 miles each way a day to work. I ended up getting a great deal on the car, but after driving with the car I'm starting to wonder if there was a reason for it.
First, I discovered that the Touring subwoofer rattle was very apparent on my drive home from the dealership. I had listened to the radio prior to purchasing it, but as soon as I started playing anything with moderate bass in it from my Pandora station it flared right up. Took it to the dealer a few times and they alternated between "We can't hear anything" to "You just can't listen to that type of music" to "That sounds is normal, that song will sound like that in any Touring model". I ended up following the guide to make a wedge covered in electrical tape, which stifled the rattle for most songs. The other day a song came on and the smacking/rattle was so loud I thought the rear glass was going to shatter!
The first weekend with my car I went to wax/wash it and found a flaw in the factory paint (dirt nib) on the right quarter panel next to the tail light. Took it to the dealer and after about a month of back-and-forth they decided to fix the paint under warranty. Great, I thought.
Not so much. The shop they took the car to for the fix was careless during the sanding process and shaved the paint on the edge of the door down to the metal. I found it about a week after picking up the car when I hand-washed it and the paint just flaked off. The shop is denying all responsibility and even had the gall to suggest I somehow managed to open the door so hard and fast that I had somehow managed to shred the paint all the way to the metal. Waiting to hear back from the general manager, but I have a feeling they will dig their heels in on this case. The Honda manager who approved the "repair" hasn't responded to my emails about it, either.
While I have been able to mostly hide the damage with touch up paint (and I'm considering buying aftermarket door edge guards to prevent other damage and hide it completely) I'm still furious.
Then I have a list of other minor annoyances with the car:
1) Auto-dimming mirror sucks. Doesn't seem to work when there's a car right behind you, which is of course when you expect it to do something. I think I read people speculating that the rear deck was intruding on the sensors.
2) Infotainment display: randomly dims/brightens. Has issues connecting to my phone about 1/3 of the time.
3) Adaptive Cruise Control: always tracks 1 mph off what it's supposed to do. If I set the cruise at 70, the car will go 69. I know it's a small quirk but I find it terribly annoying.
4) Rain sensing wipers: apparently this is an issue other owners have experienced. I haven't had much rain to test it out in, but in my experience it failed completely at identifying the proper speed to go and was always either too slow or too fast.
5) Disappointed in overall craftsmanship of the vehicle. When popping the trunk the area directly around the edge of the trunk isn't fully painted and even has areas where paint pooled and dripped. The welding for the doors is low quality and you can see bulges and drips where the metal cooled and was not smoothed out prior to being painted on every door.
6) City MPG is nowhere near 32 (Edit: 30). Try more like 22-25.
All-in-all, very disappointed with this purchase. I'm hoping some of the new or refreshed Toyotas and Mazdas for the 2019 model year will include Apple Carplay because I honestly am considering taking the trade-in loss and dumping this car. I like the way it handles, the peppy engine and the fact that I consistently can get 38-42 mpg on my highway commutes but this whole experience has soured me to the car, and the whole Honda brand.
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